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11-50 employees
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retail
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Medco House,,Birmingham,GB
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Since launching in 2003, at eSpares we have grown into the UK’s leading spare parts retailer, selling spare parts, accessories and consumables for household and garden appliances, direct to the public. Through our experience we have identified three key types of consumers when it comes to appliance maintenance:1) Those who tolerate2) Those who fix3) Those who replaceOur aim is to interact and engage with each of these consumer types to help them minimise the unforeseen costs and disruption the breakdown of an appliance can cause. We also aim to minimise the impact on the environment, by encouraging consumers to repair rather than replace their appliances.To achieve our aims, we have over half a million spare parts and accessories, spanning more than 500 brands – and we’re continuously expanding our product catalogue to enable our consumers to find what they need.At eSpares, we set ourselves apart from our competitors by providing more than an e-commerce experience. We also provide comprehensive information, via our advice centre, YouTube channel and blogs, on how to diagnose an appliance fault. This enables our customers to fix it themselves and save money.
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eSpares Email Formats | Example Email Formats | Percentage |
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{first}.{last} | [email protected] |
100%
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The widely used eSpares email format is {first}.{last} (e.g. [email protected]) with 100% adoption across the company.
To contact eSpares customer service number in your country click here to find.
Simon Richards is the CEO of eSpares.
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