eResponse Training

Established by brothers Paul and Joe Alekna in 2003, eResponse is an award-winning West Midlands-based workforce solutions specialist. Across our offices and training academies in Worcestershire and South Birmingham we enjoy a strong reputation for delivering market leading training programmes for businesses and their employees. Our training programmes are led by our in-house team of 20 experienced training advisors and are delivered within our training academies or within your offices. For every business regardless of size, industry or staffing demographic, our bespoke training courses are practical and are helping hundreds of employers each year to enhance the career prospects or skills of their employees . Our tailor-made courses, in areas such as customer service, logistics and health and safety, are backed by businesses which recognise how cost-effective training can unlock potential, allow their people to flourish and increase employee satisfaction. When it comes to training we understand that the requirements of every business and industry will differ and this is precisely why our training packages are so suitable. To ensure that tailor-made approach happens with every client, we can offer your business a free and impartial Organisational Training Skills Analysis. This analysis not only allows us to accurately identify skills gaps and say what your training needs are, but exactly which course will work best for you and your staff.