About ePerformax
ePerformax is a premier contact center and BPO provider headquartered in the Scape Building, Central Business Park, Pasay City, Metro Manila. Established in 2002, ePerformax has become a trusted partner for a select group of Fortune 1000 companies, delivering world-class, omnichannel customer service and support. With a dedicated workforce of over 6,500 team members across three operational locations and a provincial recruiting and training center, ePerformax is committed to empowering its agents through extensive training programs. This focus on skill development enables agents to navigate complex customer interactions seamlessly across various channels, including phone, email, chat, social media, and instant messaging.
ePerformax's service offerings encompass a wide range of customer support solutions, including customer service and account support, technical support, billing and payment assistance, inbound sales, and travel reservations. The company also specializes in quality monitoring, social media support, and fraud prevention, ensuring a comprehensive approach to customer engagement. With expertise spanning industries such as telecommunications, financial services, e-commerce, travel, and healthcare, ePerformax leverages innovative technologies and best practices to enhance the customer experience.
At the core of ePerformax's philosophy is a commitment to performance over price, fostering strategic partnerships built on shared values like continuous learning, brand enhancement, and a customer-focused approach. By translating clients' business objectives into measurable KPIs, ePerformax drives brand loyalty and lifetime value, while providing valuable insights into the voice of the customer. This dedication to excellence positions ePerformax as a leader in the contact center and BPO landscape, committed to delivering effortless customer experiences and driving business success.
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1,001-5,000 employees
View all ePerformax employees
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Outsourcing/Offshoring
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$10M–$50M
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1-888-384-7004
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Scape Building - Central Business Park 1, Macapagal Ave. cor. Pearl Dr., Pasay City, Metro Manila 1302, PH
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2002
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Customer Support, Bpo Outsourcing Services, Off-Shore Contact Center Outsourcing Services
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Frequently Asked Questions about ePerformax
Teresa Hartsaw is the CEO of ePerformax Contact Centers & BPO. To contact Teresa Hartsaw email at [email protected].
The decision makers in ePerformax Contact Centers & BPO are Art Benedict Mercader, Henry Leszczynski, Kate David, etc. Click to Find ePerformax Contact Centers & BPO decision makers emails.
ePerformax headquarters is located at Scape Building - Central Business Park 1, Macapagal Ave. cor. Pearl Dr., Pasay City, Metro Manila 1302, PH.
ePerformax generates an estimated $10M–$50M annually, based on industry analysis and publicly available market data.
You can contact ePerformax by calling 1-888-384-7004.
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