EkoCCS Contact Center Services

About EkoCCS Contact Center Services

EchoCCS Contact Center Services, headquartered in Istanbul, stands as a leading provider of call center outsourcing and business process outsourcing (BPO) solutions. With a commitment to excellence, EchoCCS offers a comprehensive suite of services, including advanced call center training, cloud call center design, operational and strategic consulting, as well as evaluation and strategic planning. Since its inception, the company has established itself as one of the largest outsourcing centers in Istanbul, delivering customer service and BPO solutions to over 130 esteemed brands across various industries.

What sets EchoCCS apart is its human-centric, innovative, and flexible approach, which has made it a preferred choice for businesses seeking reliable outsourcing solutions. The company emerged from the merger of two prominent players in the call center sector, Echo CC and Vodasoft CCS, in 2017. This strategic alliance has enabled EchoCCS to focus on developing value-added solutions for its partners, enhancing service delivery across diverse sectors, including retail, logistics, construction, and payment systems.

EchoCCS operates from an impressive 8,500 square meter facility in Çekmeköy, which features amenities such as a large fitness center, library, recreational areas, and cafes, fostering a vibrant and enjoyable work environment for its employees. By leveraging cutting-edge technologies and a dedicated workforce, EchoCCS is committed to delivering exceptional customer experiences and driving operational efficiency for its clients, solidifying its position as a leader in the call center industry.

Website	https://echoccs.com/
Employees	11-50 employees View all EkoCCS Contact Center Services employees
Industry	outsourcing/offshoring
Founded	2010
Keywords	Crm & Customer Management Services, Contact Center Operation Specialized On Retail, Food, Energy, Technical Support, E-Commerce., Call Center Services, Software