eCreek Solutions Group

eCreek Solutions Group is a diverse call center with expertise in outbound residential sales, business to business lead generation and inbound customer service. In addition, we provide IT services for companies who are looking for IVR, predictive dialing, reporting and other real-time call center management solutions. What sets us apart from our competitors is the ability to be mobile ready and adapt to the changing strategies of our partners. We also provide most of the scripting and training for our partners based on what we have found to be the most productive sales and management methods. The key to our success has been our singular focus on hiring, training, and retaining the best telesales staff available. Our focused hiring practices help identify the best sales talent available from a large pool of candidates. Then, every agent is trained using the Richardson Sales Model. Finally, our compensation plan rewards individual performance based on client specific programs. - Business to Business lead generation - IT service provider - Outbound sales - Inbound customer service - IVR routing - Customized dialing solutions - Training and scripting