Decibel

Decibel is more than a digital experience platform: it’s a group of passionate people seeking to rid the world of digital frustration. Working with leading companies like Lego, Adidas, and Sony, we’re building technology that plugs the critical knowledge gap in how companies measure the quality of online customer experiences. Decibel’s platform crunches billions of datapoints to automatically identify poor experiences on websites and apps, and provides digital teams with the insights they need to optimize them. Built on an open API, Decibel’s intelligence can be pushed into any tool in the marketing stack, enriching traditional analytics solutions, voice of customer software, as well as conversion tools like A/B testing and personalization platforms. The world’s leading companies harness Decibel for better conversions, more engagement, and increased customer loyalty across their digital offerings.