Data Looksee™

Data Looksee™ is an easy-to-use, integrated analysis tool that combines structured and unstructured textual data to bring customer experience (CX) to the surface. It helps users find previously unknown insights in their text based data such as social media engagement, call center data, chat, return feedback, survey responses and more to reveal customer sentiment, consumer trends, hidden product concerns or service issues. Unlike other interfaces, Data Looksee™ provides you with an unencumbered environment that you manipulate to fit your analysis goals. As opposed to the user experience being designed for you and you having to look at your data through an imposed structure, you get to dictate how you want to see your data.