Customer Management Resourcing Group (CMR)

CMR is a boutique recruitment agency which specialises in mid-executive level roles, offering permanent and interim contract solutions within the contact centre and customer experience division. CMR share the same passion as our clients for customer experience and we do this by partnering with them to recruit the best talent into customer management roles. Customer management spans across all areas of customer contact that is generally surrounded by contact centres. With more and more customers moving purely to online services and clients being more astute around costs of call centres, our focus is working closer with our clients; to enhance their customer’s experience, maximise sales productivity and reduce operational costs to give them a lucrative return on investment. We have direct and extensive experience of recruiting into contact centres, working in contact centres and managing contact centres. Customer Management Resourcing captures this unique combination of contact centre management and resourcing capability to give clients and candidates a truly professional experience. Contact us on 0161 283 7817 and say hello. We love to listen and offer help. Use our experience. [email protected]