About CPM International Contact Centre
We are CPM! CPM International Contact Centre is an award-winning provider of omnichannel customer experience and sales solutions. We are part of CPM Group and a member of the Omnicom Network of Companies. Our vision is to be the premier contact centre provider of choice for our clients and employees alike. We offer boutique and bespoke solutions to our amazing client partners through high skill, customer intimate Customer Experience (CX) and Sales teams; harnessing the power of digital capabilities and human contact in everything we do.
We have a number of EMEA hubs including Barcelona, Spain and Bratislava, Slovakia and multiple contact centres in the United Kingdom supporting the UK & Ireland markets.
Our 2500 international and diverse employee base provide 24-7 global coverage in 26+ languages via phone, email, social, chat and self-serve channels for some of the world’s most well-known and disruptive brands including: ViaVan, Harley-Davidson, Travelodge, Diageo, Church & Dwight, New Balance and General Mills.
The success of our business lies with our people and the culture we have embraced together around our DNA: We Care, We're Curious, We Achieve Together - We are People Peope. Our people’s talent, passion and tenacity enable us to deliver on our promise of CX excellence and customer satisfaction with every engagement – whether that be Customer Experience, Technical Support or Lead Generation & Sales activities.
Come join our family! #LifeatCPM
Sales Enquiries: [email protected]
Talent Enquiries: [email protected]
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201-500 employees
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Outsourcing and Offshoring Consulting
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Carrer Felip II, 108, Barcelona, Barcelona 08027, ES
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2004
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Digital Transformation, Sales, Customer Experience, Lead Generation, Mystery Shopping, Customer Care, Cx, Online Community Management, Customer Satisfaction Index (Csi), Customer Care, Telephone Account Management, Online Community Management, Cx, Exceptional Customer Experiences, Customer Experience, Salés, Lead Génération, Mystery Shopping, Digital Transformation
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Frequently Asked Questions about CPM International Contact Centre
Alessio Zambon is the CEO of CPM International Contact Centre. To contact Alessio Zambon email at [email protected].
CPM International Contact Centre Staff Directory
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