CN Solutions Group

CNSG advises clients on their technology and systems by managing key stakeholders’ visions of business transformation objectives while keeping the needs of users in mind so that we can aid in the delivery of technology initiatives that are seamlessly adopted. Our goal is to help you remain ahead of the rapidly evolving Salesforce ecosystem by proactively maintaining the day to day needs that come with Salesforce platform enablement. We help our clients get maximum value from their Salesforce investment with personalized support services tailored to the needs of their organizations. We believe that cutting edge technology design requires intensive focus on the needs of users. Designing great experiences requires the technology delivery team to better understand and document key stakeholder needs analysis, competitor benchmarking, data synthesis, and last but not least, intuitive human-technology interactions. Successful customer experience is the culmination of persona definition, journey mapping, and prioritization of experience improvement. This in-depth understanding helps our Salesforce Consultants deliver an experience that will actually improve the performance and satisfaction of our clients’ most valuable resources, their people and customers.