Ciber Oracle Managed Services

Ciber is offers in-depth and rich expertise in Oracle Managed Services, with for over a decade of experience. Our leadership and Oracle team delivering value from strategy to execution through our strategic Platinum Partnership with Oracle. Our well blended teams at Ciber offer Managed Services solutions to domestic and international clients across variety of customers in higher education, public, health, federal and government sectors.Solution / Service Offerings:• Providing Administration Support for Application (PeopleSoft, EBS, OBIA), Database (Oracle & MS-SQL Server) Linux, Windows & Network Admin, RF Admin and SOC Audit services• Information Security (Vulnerability check on firewall / Port specific, collaborate with Hosting support to identify risk’s at server level IDS/IPS)• Application Upgrade for EBS (11g 12c) • PeopleSoft Upgrade (9.x to 9.2, People Tools 8.5x to 8.56)• Oracle DB upgrade (11g to 12c)• OBIE upgrades to 10.x• Migration of application & DB’s from In-house to Cloud (Oracle/AWS)• Responding and Resolving tickets within the agreed SLA across all the clients, Quick turnaround on P1 / Production support • 24x7 support Operations• Load and Performance testing• Full-fledged round the clock Helpdesk support (Incident management)Typical Business Benefits achieved for our customers • Reduction in support expenses by being a one stop shop for any and every infrastructure support• Preventative and proactive maintenance, leading to faster ROI• Cross Trained / Multi- skilled resource • Knowledge repository with SOP’s across technologies • Reduced risk & Quick mitigation approach• Automation solution on repetitive task Contact us at [email protected] to know more.