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CCT

Call Centre Technology Ltd (CCT), acquired by Capita plc in 2011, is a leading business telephony & contact centre technology specialist, and one of the UK’s most qualified and highly regarded Avaya solutions experts. Building a thorough understanding of our clients’ customer contact environment, CCT designs, integrates and supports contact centre solutions including: multi-media contact centres; PCI DSS compliant call recording; workforce management software; speech analytics; customer surveys; and predictive dialling. Through Capita’s acquisition of Salmat UK, CCT provides advanced speech recognition-based IVR and voice biometrics identity verification solutions. Scale: CCT supports more than 400 customers; 300,000 licenses; 1,000 client locations; 50 countries. We are proud to boast a client retention rate of more than 97%. Clients: 118 118; RIAS; JD Williams; Strathclyde Police; EasyJet; AXA Assistance; IKANO; G4S; Bet365; Travelport; Gold Medal Travel; Total Gas & Power; Lastminute.com; Capita Vendors: Avaya; Verint; NICE; Teleopti, Oak, AVST “CCT’s people are definitely experts in their field and I can’t sing their praises highly enough”: IT Director, Equidebt

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IT Services and IT Consulting 1,589 Employees Found Bristol, United Kingdom Founded 1997 299404 Similar Companies
1,589 Employees Found
92% Email Coverage
$62.4M Est Revenue
1 Office HQ
299404 Similar Companies
Jun '26 Last Verified

CCT – Company Information

IT Services and IT Consulting
Founded 1997
1,001-5,000 employees View all
540 Bristol Business Park, Coldharbour Lane, Bristol, GB
business telephony contact centre technology customer experience enhancing applications workforce optimisation solutions

CCT Competitors

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Datapoint Customer Solutions Ltd

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Timico

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MTI Technology
MTI Technology

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AEB United Kingdom
AEB United Kingdom

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Roc Technologies
Roc Technologies

IT Services and IT Consulting • 201-500 employees • Greenham, United Kingdom

Frequently asked questions about CCT

What is CCT email format?

The widely used CCT email format is {first}.{last} (e.g. john.smith@cctonline.co.uk) with 89.66% adoption across the company.

What is CCT customer service number?

To contact CCT customer service number in your country click here to find.

Who is the CEO of CCT?

Skd Deb is the CEO of CCT.

Who are the decision makers in CCT?

The decision makers in CCT are Joseph Mhanna, Tatomir Calin, Deborah Shadd, etc. Click to Find CCT decision makers emails.