Castle Water

About Castle Water

Established in 2014, Castle Water is the UK’s largest independent business water retailer, trusted by over 350,000 businesses, charities, airports, independent schools, and public bodies.

With more 5-star Trustpilot reviews than all our competitors combined, our expertise and technology combine to form an award-winning service to suit a range of requirements, and we'll fight in your corner through any supply disruptions or Wholesaler disputes.

Our team of experts will support your business to manage its water services to save money, reduce carbon emissions, be more water efficient and avoid potentially damaging leaks.

Industrial and multi-site customers enjoy simplicity, consistency, and transparency with our flexible solutions, including consolidated billing, 24/7 emergency support, and a range of bespoke additional water management, and expert trade effluent guidance and services.

We’re doing all we can to protect the environment. From installing 4,500 free Automatic Meter Reading devices, to our drought resilience project, to investing in digital customer channels, and providing free resources to help our customers to do the same.

Our Customer Service and Account Management teams are based in-house at locations across the UK, ready to support customers nationwide.

When it comes to switching water suppliers, it couldn’t be easier.

Website	https://www.castlewater.co.uk
Employees	201-500 employees View all Castle Water employees
Industry	Utilities
Headquarter	1 Boat Brae, Rattray, Blairgowrie, Perthshire PH10 7BH, GB
Founded	2014
Keywords	Water, Utilities, Wastewater Treatment, Business Utilities, Water Savings, Trade Effluent, Water Supplies, Water Efficency, Water Process, Business Water Supplies, Water Supply Account Management, Independent Water Supplier, Sme Business Water, Business Water Supplier, Utility Supplier, Water Wholesaler, Sustainable Water Supplier, Switch Water Supplier

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Frequently Asked Questions about Castle Water

Who are the decision makers in Castle Water?

The decision makers in Castle Water are Andrew Stephenson, David Soutar, Eamonn Treanor, etc. Click to Find Castle Water decision makers emails.

What services does Castle Water provide for businesses?

Castle Water offers a comprehensive range of services tailored for businesses, including water supply, wastewater treatment, and account management. We specialize in helping businesses optimize their water usage through water efficiency solutions and trade effluent management. Our services are designed to support various sectors, including charities, airports, independent schools, and public bodies, ensuring that each client receives personalized and effective water management solutions.

How can Castle Water help my business save on water costs?

Castle Water is committed to helping businesses reduce their water costs through various strategies. We conduct thorough assessments of your current water usage and identify areas for improvement. Our water efficiency solutions can help minimize waste and lower bills. Additionally, we offer competitive pricing and flexible contracts, allowing businesses to switch suppliers easily and benefit from potential savings.

Is Castle Water suitable for small and medium enterprises (SMEs)?

Absolutely! Castle Water is the largest independent business water retailer in the UK and is dedicated to serving SMEs. We understand the unique challenges faced by smaller businesses and provide tailored solutions that cater to their specific needs. Our services include easy account management, competitive pricing, and personalized support to ensure that SMEs can effectively manage their water supply and costs.

What is trade effluent, and how does Castle Water assist with it?

Trade effluent refers to liquid waste produced by businesses during their operations, which may require special treatment before being discharged into the sewer system. Castle Water provides expert guidance on trade effluent management, helping businesses comply with regulations and minimize environmental impact. We assess your trade effluent needs, provide tailored solutions, and ensure that your business meets all legal requirements while optimizing waste disposal costs.

How does Castle Water ensure sustainability in its services?

Sustainability is at the core of Castle Water's operations. We prioritize sustainable water supply practices and work with businesses to implement water-saving measures. Our solutions focus on reducing water waste, promoting efficient usage, and supporting environmental initiatives. By partnering with us, businesses can not only save on costs but also contribute to a more sustainable future through responsible water management.

What should I do if I want to switch my water supplier to Castle Water?

Switching your water supplier to Castle Water is a straightforward process. Simply contact our customer service team, and we will guide you through the steps. We handle all the necessary paperwork and liaise with your current supplier to ensure a smooth transition. There are no interruptions to your water supply during the switch, and you can start enjoying our competitive rates and exceptional service right away.