CallSocket

CallSocket is a premium Contact Center in the San Francisco Bay Area. CallSocket knows that sometimes the first impression of your company is the ONLY impression of your company, which is why our strategic headquarters in the Oakland Tribune Tower not only ensure that your customers interact with native English speakers, but you gain the edge by having a revenue partner that’s easily accessible and accountable. CallSocket has proven time and again that real-time customer contact – whether support, service, or sales – provides an unequaled opportunity to market your brand and build a growing customer base. Every opportunity you have to interact with your customers offers a moment in time that will either build a stronger relationship that sticks in the mind of your customers … or, because first impressions matter, you might come across as “just another company” looking after its bottom line. Fantastic customer experiences at every touch point are what convert prospects to buyers, buyers to repeat customers, and customers into brand advocates. Our goal is to help you increase revenues while continuing to create more and more brand advocates. Beyond the Call Center - CallSocket is also ramping up a digital media presence, in order to help you sell your brand through numerous optimized advertising and publishing networks, so that your sales team can connect with prospects in real time on the phone, or close to real time on the web. You get the leg up by tapping hard-to-find new revenue channels that would not be found if you only reached prospect through a single medium.