BT ROC Hungary

BT has settled its regional headquarters in Budapest in 1999, and less than a decade after, in 2007, opened its Regional Operations Centre in Hungary (BT ROC Ltd.) with two offices, in Budapest and Debrecen. BT Hungary currently hosts 1800+ highly qualified, multi-lingual professionals. Its diverse and continuously expanding professional portfolio includes more than 50 different roles in 20 lines of services. In the past years BT ROC Hungary has grown to become one of the largest, most complex business support centres in Hungary, serving BT affiliates, internal business partners and more than 3,000 global customers, including some of the world’s leading multinational companies. Its diverse and continuously expanding professional portfolio includes more than 50 different roles in 20 lines of services. The 18 spoken languages and the 30 nationalities represented by the employees of the company make BT ROC Hungary a real multicultural working place, a melting pot of different people and cultures. The wide range of learning and development opportunities and the conscious planning of individual development contribute to the professional progression of BT ROC Hungary’s employees. BT is one of the pioneers of the employee- and family-friendly scheme, committed to families both in terms of its employees and customers. Considering that the average age of BT ROC employees is around 30, the company provides a wide range of employee, family and – more specifically - Y generation friendly benefits, enabling work-life balance to become reality for its employees. The continuously growing organisation and service portfolio, the multinational environment and the employee and family friendly approach of the company make BT ROC an attractive place to work and unique within the Shared Service Centre (SSC) sector.