Brighten

Brighten delivers industry leading levels of outsourced customer management and sales services. Whether it is lead generation, call handling, e-mail, web chat or social media, every client is unique and each and every interaction matters. The personalised touch is all important which is how we deliver on our reputation for superior customer satisfaction.We have achieved our reputation for high customer satisfaction by focusing on what the customer wants. By doing this we have regularly exceeded the expectations of our clients and provided superior levels of customer insight and loyalty plus incremental business. Brighten is part of a group of companies with operations in the UK and Kosovo. Our European based operations mean clients and customers do not have to deal with the cultural challenges of locations further afield and this further strengthens the quality of the customer interaction.