BookingBug

Companies strive to leverage every customer interaction for maximum conversion and revenue. With so much research and purchase activity starting online, JRNI offers a customer engagement platform that enables companies to interact with customers, online to offline, and across lines of business, while providing a 360-degree view of the full customer journey.JRNI is designed to facilitate powerful human-to-human experiences that increase conversion and revenue, customer loyalty, and lifetime value. Forward-thinking executives from companies like U.S. Bank, ANZ, John Lewis, and LEGO rely on JRNI’s AI-driven scheduling engine to deliver predictive actions across touchpoints - appointments, events, concierge, queuing - and optimize resources to deliver superior quality of experience.