Birdeye

About Birdeye

Birdeye is an all-in-one customer experience platform that provides businesses with the tools to deliver great experiences at every step of the customer journey. More than 60,000 businesses of all sizes use Birdeye every day to be found and chosen by new customers, be connected with their existing customers, and deliver the best end-to-end customer experience.Birdeye’s CX and ORM platform includes: review monitoring, review generation, review marketing, business text messaging, bulk messaging, textable landline numbers, web chat, live chat, video chat, referral marketing, a centralized inbox, customer surveys, customer support ticketing, listings, business insights, and competitive benchmarking.Founded in 2012, Birdeye is headquartered in Silicon Valley and led by alumni from Google, Amazon, and Yahoo. BirdEye was ranked #1 in Online Reputation Management (8 consecutive times) and #60 in the “100 Best Software Companies” in the world by G2 Crowd. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.Want to learn more? Head to our website and see why over 60,000 businesses trust Birdeye to help them be found, be chosen, be connected, and be the best.

Website	https://birdeye.com/
Employees	1,001-5,000 employees View all Birdeye employees
Industry	computer software
Location	250 Cambridge Ave,Palo Alto,California,US
Founded	2012
Keywords	Reputation Marketing, Reviews Management, Enterprise Analytics, Reviews And Ratings, Business Presence, Customer Sentiment, Competitor Analytics, Customer Experience Management, Review Generation, Review Marketing, Customer Surveys, Social Listening, Social Publishing, Online Listings, Competitive Benchmarking, Review Monitoring, Review Generation, Social Engagement, Customer Support Ticketing, Listings, Webchat, Business Insights, Competitive Benchmarking