BES Ltd

BES is a well-established, trusted supplier of gas and plumbing products to thousands of businesses across the UK and parts of Europe, providing mail order, telephone and online ordering with fast and reliable delivery times and highly-rated customer service. We serve a wide range of customers across many different markets, from some of the largest organisations in the UK to individual installers and merchants, backed up by strong technical expertise. Sales have grown over the years as BES has increased the number of ranges and lines, moving from being predominantly gas and plumbing into new markets such as oil, refrigeration and more recently renewable, whilst also appealing to a wider customer base. Because of our growth we have moved premises 3 times, continuously expanding our office and warehouse space. With an ever increasingly competitive market, we know customers have less time to spend picking up installation equipment and waiting in for deliveries. We introduced a shift system several years ago to cater for our customers longer working hours, so the installer can finish work and then go home and place an order for a next day delivery up to 7.00pm and later. We have built up a great relationship with our carriers who pick up the last orders as late as 9.00pm with a 99.98% success rate for a next day delivery, and with the option of delivering to a local UPS access point our customers do not even have to wait in for their deliveries. It is all about providing the best possible service at a competitive price which we do.