Avatar Verbatims

The Avatar Verbatims solution addresses these problems and ensures that binding legal disclosures are made by call center agents by simply pushing buttons. Optionally, clients or prospects may press #1 on their telephone keypad to agree to the terms and conditions or to accept an offer or order. AVATAR VERBATIMS is an enterprise-ready scalable solution built on the Amazon cloud, can be rented as a hardware appliance or our software stack can be installed on a client’s hardware in their data center. Each instance of our software can support from 5, 50,000 or hundreds of thousands of agents deployed across the globe. Our open architecture natively integrates with .NET applications and numerous telephony and contact center systems including Avaya, Cisco, Citrix, Asterisk, Five9, Salesforce and many other platforms and applications. Our implementation managers and the resources they have at their disposal can work with your legacy applications and technical staff to fully implement the Avatar Verbatims solution in your existing infrastructure.