About TeleTech Philippines

TeleTech Philippines, a vital part of TTEC's global operations, is dedicated to delivering exceptional customer experiences across various industries. With 18 delivery centers strategically located throughout the Philippines, TTEC employs a diverse workforce of over 50,000 professionals worldwide, all committed to enhancing client relationships and fostering customer loyalty. Founded in 1982, TTEC has evolved into a leader in customer experience management, leveraging cutting-edge technologies and innovative solutions to meet the demands of an ever-changing marketplace.

The company serves a wide range of industries, including telecommunications, healthcare, financial services, and retail, providing tailored services that encompass customer care, technical support, and sales. TTEC utilizes advanced technologies such as artificial intelligence, machine learning, and cloud-based solutions to streamline operations and enhance service delivery. This blend of technology and human touch allows TTEC to create personalized interactions that resonate with customers, whether through voice, chat, social media, or mobile applications.

At TTEC Philippines, employees thrive in a dynamic and inclusive culture that emphasizes professional development and career growth. The company’s commitment to its core values fosters a collaborative environment where team members can innovate and excel. By joining TTEC, you not only embark on a rewarding career path but also contribute to shaping memorable customer experiences that drive brand loyalty and business growth. Experience the excitement of working with a global leader in customer engagement—your journey to an amazing career starts here! #experienceTTEC

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Website
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Employees
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Industry
Outsourcing/Offshoring
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Location
TTEC Global Headquarters, 9197 South Peoria Street, Englewood, Colorado 80112-5833, US
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Founded
1982
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Keywords
Customer Acquisition, Bilingual Professionals, Operational Excellence, Customer Care Services, Revenue Growth, Customer Experience Consulting, Omnichannel Technology, Cloud-Based Technology, Customer Technology Services, Captivate Customers, Digital Trust And Safety Services

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Frequently Asked Questions about TeleTech Philippines

Who are the decision makers in TeleTech Philippines?

The decision makers in TeleTech Philippines are Aaron Concepcion, Ella Barrido, Erwin Gutierrez, etc. Click to Find TeleTech Philippines decision makers emails.

What types of services does TTEC offer?

TTEC provides a wide range of services focused on enhancing customer experience and operational efficiency. Our specialties include customer acquisition, customer care services, revenue growth strategies, and customer experience consulting. We also leverage omnichannel technology and cloud-based solutions to ensure seamless interactions across various platforms.

What industries does TTEC support?

TTEC supports a diverse array of industries, including telecommunications, healthcare, financial services, technology, and retail. Our expertise allows us to tailor our services to meet the unique needs of each sector, ensuring that we deliver exceptional customer experiences that drive business success.

How does TTEC ensure operational excellence?

At TTEC, operational excellence is achieved through a combination of advanced technology, skilled professionals, and a commitment to continuous improvement. We utilize data-driven insights to optimize processes, enhance service delivery, and ensure that our teams are equipped with the tools and training necessary to meet and exceed client expectations.

What opportunities for career growth does TTEC provide?

TTEC is dedicated to fostering professional development and career growth for its employees. We offer various training programs, mentorship opportunities, and pathways for advancement within the company. Our dynamic and inclusive culture encourages employees to pursue their career goals and take on new challenges.

Does TTEC hire bilingual professionals?

Yes, TTEC actively seeks bilingual professionals to better serve our diverse customer base. Bilingual employees play a crucial role in providing exceptional customer care and support in multiple languages, enhancing the overall customer experience and satisfaction.

What is TTEC's approach to digital trust and safety services?

TTEC prioritizes digital trust and safety by implementing robust security measures and compliance protocols to protect customer data and privacy. Our dedicated teams work to ensure that all interactions are secure, fostering trust between our clients and their customers while maintaining a high standard of service.

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