Techlocity

Techlocity is a leader in providing technology solutions and services for small, midsize and large businesses. We provide network, computer and server technology services, managed proactive maintenance plans, help desk services, cloud, phone and technology relocation solutions. Founded in 2009, Techlocity has grown to become one of the top managed services providers in Indiana. Our Mission Statement: To deliver the best customer service and communication in the technology service industry. We believe that customer service and communication should be at the core of everything we do. In the business world, time is money. We pride ourselves in our ability to communicate effectively and in a timely manner. Our response time for the majority of our support tickets is around 15 minutes, with the average resolution time for problems being 1 hour. We strive to be the best IT partner in terms of responsiveness, accountability and customer service. Techlocity at a Glance: • Full-time staff of 30+ engineers and Help Desk professionals • 24/7 Help Desk • Over 95 outsourced IT clients • 10,000+ support calls/month • Average resolution time is 1 hour At Techlocity, we help your company manage its IT so you can focus on your business. Our service offering focuses on the following areas: • Fully Outsourced IT Support • Supplemental IT Support (Remote) • One-off Project Implementation (including IT infrastructure, Phone and Cloud Services) • 24/7 Help Desk Services ·One-off Project Implementation (including IT infrastructure, Phone and Cloud Services)