About SYKES Philippines
Sitel Philippines, formerly known as SYKES, stands as a prominent player in the global customer experience (CX) landscape. Headquartered in the bustling business district of Makati City, the company is part of the Sitel Group®, which boasts a workforce of 160,000 professionals dedicated to enhancing brand-customer relationships. With a commitment to innovation and excellence, Sitel Philippines connects leading brands with their customers over 8 million times daily, offering support in more than 50 languages.
The company serves a diverse array of industries, including technology, telecommunications, healthcare, retail, and financial services, providing tailored solutions that address the unique challenges of each sector. Sitel Philippines leverages advanced technologies and data-driven insights to deliver a comprehensive suite of services, including customer support, technical assistance, and sales solutions, both through digital channels and traditional voice interactions.
At the forefront of its offerings is the EXP+™ platform, a flexible, cloud-based solution designed to streamline the delivery of end-to-end CX services. This innovative platform enhances efficiency and effectiveness while significantly improving customer satisfaction. By integrating four connected product families, EXP+ creates a robust ecosystem that empowers brands to reduce customer effort and foster meaningful connections. With over 40 years of industry experience, Sitel Philippines is not only committed to delivering exceptional customer experiences but also to cultivating an award-winning culture that prioritizes employee engagement and satisfaction.
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1,001-5,000 employees
View all SYKES Philippines employees
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Outsourcing and Offshoring Consulting
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Office Drive, Ayala Avenue, Glorietta 1, Makati City, NATIONAL CAPITAL REGION 1665, PH
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1997
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Offshoring, Digital Solutions, Technical Support, Sales, Customer Service, Digital Transformation, Vendor Management, Service Delivery
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SYKES Philippines Alternatives
Frequently Asked Questions about SYKES Philippines
Sher Lim is the CEO of SYKES Philippines. To contact Sher Lim email at [email protected].
The decision makers in SYKES Philippines are Jeph M, Joanne Bustos, Joanne Rivera, etc. Click to Find SYKES Philippines decision makers emails.
You can reach Sitel Philippines customer support by visiting our website and using the 'Contact Us' section. Here, you’ll find options for phone, email, and live chat support to assist you with your inquiries.
Yes, Sitel Philippines provides a staff directory on its website. You can find contact information for various departments and key personnel to help you connect with the right team for your needs.
Sitel Philippines supports a wide range of industries, including telecommunications, healthcare, finance, and retail. Our tailored solutions are designed to enhance customer experience across these sectors, ensuring effective service delivery.
Sitel Philippines offers a variety of services, including customer service, technical support, sales, and digital solutions. Our focus on offshoring and digital transformation helps brands improve their customer interactions and operational efficiency.
To find specific services offered by Sitel Philippines, visit our website and navigate to the 'Services' section. Here, you can explore detailed descriptions of our customer experience solutions and how they can benefit your business.
Absolutely! For vendor management inquiries, you can contact Sitel Philippines through our website's 'Contact Us' page. Our team will provide you with the necessary information and support regarding our vendor management solutions.
SYKES Philippines Staff Directory
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