Post Office Insurance

Post Office Insurance is a customer focused organisation that relies on the Post Office Money brand, its network, customer data and marketing capabilities in order to deliver its plan objectives. As an independent business, it was established in 2014 after the Post Office bought out the joint insurance venture between Bank of Ireland UK and Post Office. Our vision is to operate as a specialist broker. Our team has expanded significantly since then, as we continue to pursue our core visions to: • Deliver operational efficiency, product and pricing flexibility resulting in greater control of, and access to, the value chain; • Directly control customer management, policy conditions and retail pricing; • Enter in to partnership agreements with Underwriters, Third Party Administrators, Software Houses and Consultancy firms to procure and develop the capabilities required in support of our chosen business model; and, • Build a tangible asset for the Post Office. POMS is a wholly owned subsidiary of Post Office and this means you are part of an organisation that is trusted by communities and consumers, putting its people and customers first. Together we have the opportunity to write the next chapter of an iconic organisation with over 300 years of history. We shape our future and each of us has the autonomy and responsibility to help create a business we can all be part of and proud of. We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. We’re improving our online and in store experience for customers because we know that our customers never stop changing, so neither will we. We are working hard to ensure that the next chapter of the Post Office’s history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential products and services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office and for the Insurance business – we’re shaping the future and creating a business we can all be proud of. We share the Post Office values of Care, Challenge, Commit.