About Optix Software Ltd

Looking for business management software isn’t easy – we should know. It was our own struggle to find a good system that led to us creating Optix for use in our own practice. We’ve built a system that gives you and your patients the online features they would expect, well ahead of the major optical groups. After all, you don’t become the most recommended system in the UK by following in others’ footsteps.

You don’t become the fastest growing by resting on your laurels either. Since our launch we have continued to update Optix with one goal: to help you succeed by delivering the best software and, most importantly, the best service. That’s why we have a team of Optix experts ready to help you at every hurdle. This is the same team that will be installing your system; delivering training sessions and answering our support line whenever you need us.

There’s more to running a business than just a good management system and we understand that as you grow, your needs will change. That’s why we’ve invested in providing numerous additional services based on our community’s needs. From VoIP, to broadband and individual bespoke training sessions; we offer many options allowing you to pick and choose what you want, when you want.

We have no sales team – choosing to focus on our product and the Optix community. Optix has no initial license fees and no restrictive contract – our users stay because they choose to and together we improve our system. That’s why all Optix users are subscribed to our forum where they engage with other practices, seeking expertise or providing us with product suggestions. We also host an annual Optix conference, where hundreds of users gather for an informative few days out of the office, complete with celebrity speakers, musical performances and the latest Optix updates.

The future will bring many changes and enhancements to our software, but one thing that will never change is our dedication to existing customers and to helping them succeed.

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Website
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Employees
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Industry
Computer Software
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Location
Rose Avenue, York, England YO26 6RU, GB
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Founded
2002
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Keywords
Customer Support, Software Development, Customer Services, Technical Support, Software Solutions, Business Management Software, Business Management Solutions, Customer Focused, Tech Development, Services Provider, Optical Retail Software, Optical Consultancy

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Frequently Asked Questions about Optix Software Ltd

Who are the decision makers in Optix Software Ltd?

The decision makers in Optix Software Ltd are Adam Eamonson, Heather Simpson, Heather Simpson-mayfield, etc. Click to Find Optix Software Ltd decision makers emails.

How can I contact Optix Software Ltd for support?

You can reach Optix Software Ltd by visiting our website and using the 'Contact Us' form. Alternatively, you can call our customer support hotline or send an email to our support team for assistance with any inquiries or issues.

Is there a staff directory available for Optix Software Ltd?

Yes, Optix Software Ltd provides a staff directory on our website. You can find information about our team members, including their roles and contact details, to help you connect with the right person for your needs.

What industries does Optix Software Ltd support?

Optix Software Ltd primarily supports the optical retail industry, offering tailored business management solutions. Our software is designed to streamline operations, enhance customer service, and improve overall efficiency for optical practices and retailers.

What services does Optix Software Ltd provide?

Optix Software Ltd offers a range of services including software development, technical support, and consultancy. We focus on delivering customer-centric solutions that help businesses manage their operations effectively and improve service delivery.

Can I get a demo of the Optix software?

Yes, Optix Software Ltd offers demos of our business management software. You can request a demo through our website, and our team will arrange a personalized session to showcase the features and benefits tailored to your business needs.

What kind of customer support does Optix Software Ltd offer?

Optix Software Ltd provides comprehensive customer support, including technical assistance, training, and ongoing consultancy. Our dedicated support team is available to ensure you maximize the benefits of our software and resolve any issues promptly.

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