Ingenuity Partners

IngenuIT Partners launches to provide expert advice focussed on customer experience platforms. We recognise that most organisations struggle to manage and leverage customer information, fail to realise their potential at key points of customer engagement. We deliver independent business advice and architectural expertise to transform the way organisations interact with their customers. Our aim is provide honest and pragmatic guidance that is grounded in the operating context of client organisations. Sometimes this means further investment, but often it means divestment. We have the experience to not only investigate the problems, identify the potential, and define the solutions, but also to mount the case for business change. The team is small, but our expertise is deep and we keep focus on our clients. Our technical domain knowledge spans CRM platforms, BPM digital/web, marketing automation, Master Data Management, integration, core banking, wealth platforms, student management systems, and finance/accounting platforms. We have niche Salesforce expertise and are able to offer specific advice and architectural review on Salesforce implementations and programmes. We also provide turnkey project work for initiatives focussed on Salesforce custom applications and portals (Communities).