IBM Now Factory

IBM® Now Factory products provide Communications Service Providers (CSPs) with solutions for data networks that optimize the customer experience, ensure network profitability and drive service innovation. IBM® Now Factory products offer a rich set of insights into how people use and interact with a proliferation of data services. Our real-time insights and analytics can be used to optimize customer experience, help retain and grow a subscriber base, and enable Communications Service Providers (CSPs) to transform revenue models while making sure operational savings and efficiencies are achieved across the business.