GoContact

GoContact | 15,267 followers on LinkedIn. Empowering Operations | GoContact is a native Cloud Contact Center Service (CCaaS) solution, with integrated omnichannel and artificial intelligence solutions. In addition, it has all the functions of a next-generation Contact Center platform, such as IVR, ASR, Inbound / Outbound Services, Scripts, Tickets, Chat, Social Networking, RRSS, CRM, Reporting / Analytics, Quality, E-learning, SMS, Text to Speech and other functions. With more than 10 years in the market, in July 2021 it was acquired by Broadvoice becoming part of a North American global group, with a unique position in the world: the only CCaaS present in 4 continents; North America, Europe, Latin America and Africa.