Fulfillment IQ

Fulfillment IQ (FIQ) is an eCommerce Fulfillment Product Studio that supports brands, retailers, and 3PLs with bespoke solutions. Our expertise is an "inch wide and mile deep" in the eCommerce fulfillment and supply chain space. We'd love to learn how we can support your company and explore the opportunity to partner on your next project. OUR APPROACH Our group offers full-service eCommerce fulfillment solutions or à la carte services needed for quick wins for both Direct to Consumer (DTC) and Business-to-Business (B2B) companies and those that serve them through 3PL services. We are not an above-the-line team that doesn’t understand the blocking and tackling needed to have an optimized supply chain. Nor a consultancy that’s solely obsessed with the bottom line and detached from the realities of the modern consumer. Our unicorn knowledge base, leadership and hands-on “in the trenches” experience includes: operations, technology, project and product management, solution design, customer support, onboarding and business development. This multi-pronged knowledge complements each other to create informed, long-game strategies that focus on generating revenue, reducing cost and providing value to our clients and our clients’ consumers. How we’re different: Breadth and depth of expertise in supply chain and eCommerce fulfillment Experience that spans categories such as CPG, Health & Beauty, Apparel, Consumer Electronics, and more To-the-minute knowledge of industry trends, supply chain technology, marketplaces and eCommerce platforms Deep experience working with companies of all sizes ranging from pre-revenue start-ups to the Fortune 500 Collaborations with other forward-thinking industry leaders Prioritization of both optimization and customer experience