Expert Business Development

Expert Business Development (EBD) began in 1993 by providing sales process design, implementation and training to banks and financial service companies. Early on, it became evident that the biggest challenge facing our clients was the amount of time it takes to generate new, qualified customer leads to fill their pipeline. Consequently, we developed a professional calling program to generate those leads for our clients. Over the past 25 years, and through millions of phone calls, we have mastered this process for not only our bank clients, but any company that is looking to build valuable relationships. Today, EBD provides firms across the country in many industries with outsourced lead generation, relationship building and appointment setting services. We work with a variety of organizations, including community/regional banks, credit unions, security firms, investment firms, consultants, insurance companies, risk management, marketing firms and healthcare. Our smallest client has a sales force of one, and our largest clients have sales teams numbering in the hundreds. They all seek qualified leads with high-value, relationship-oriented prospects that want to hear their story. The most significant differentiators that set us apart from telemarketing firms are the experience and talent of our agents and how completely integrated we become with our clients. Through a unique process we call Respectful Persistence, our agents are constantly building brand value and brand awareness for our clients while capturing valuable market intelligence from ideal prospects. We are truly an extension of our clients' organizations and our agents come to understand and articulate their value proposition better than most of their own employees.