ExperienceLab

The most successful organisations in the world put users at the heart of design. We’ve been helping them to do it for over 20 years. ExperienceLab has one of the longest stories in UX. Bringing together tried and tested service design methodologies with ambitious and innovative new co-design and strategic processes to ensure that thinking is challenged. We help you to put user needs at the heart of your design process. Our passion for understanding people and unearthing the truth helps you to build a strong evidence base to give confidence in your decision making. Our collaborative approach brings together all parties involved within a product, service or experience, to understand all angles and design the best outcome for your business, your people, and your customers. We offer the creativity and agility of an agency, with the structure and rigour of a consultancy and get genuinely excited by making our clients happy.