Data Direct Group

Data Direct is a global provider of world class innovative & knowledge driven customer operation solutions that provides Call Centers, IT Software & Solution Services, Records Management Services and Direct Sales. With over 19 years of experience as a Digital BPO, Data Direct is the largest BPO in the region with its headquarters located in Dubai, UAE. DD is present in 6 countries across Middle East and Africa. Contact Center Services We provide expert telesales and marketing services to sell or market products or services directly to the end client. Be it a customer or another business, our contact center team has specialists who can implement different strategies to meet the objectives and diverse requirements of a client. Our team ensure that all demands of our clients are met. Enterprise IT Solutions We have evolved as an organization to apply cognitive computing, automation and robotics in different business functions, enabling organizations to adapt and change in this digital era. Apart from our highly competent business services that includes outsourcing, we are strategic partners with technology providers in the space of Enterprise Content Management, Business Process Management, Robotics Process Automation, Conversation AI, Interactive Chabot, Social Listening and Analytics, Governance, Risk and Compliance etc. Records Management Solutions Our 20 year expertise in project management allows us to stand different in the crowd. In today’s world, Data Direct handles hundreds of millions of documents and images where we provide scanning services to help our clients get rid of piles of files and folders by converting them into digital format. We also ensure the secure preservation of the paper records of our valuable clients and comply with regulations by our Secure Document Storage & Management Services. Other Services: Direct Sales, Marketing, Asset Tagging, IT Resource Outsourcing, Payroll Management, etc. for more information please visit our website.