|
|
|
11-50 employees
View all
|
|
Information Technology & Services
|
|
36 Robinson Road,City House,Singapore,SG
|
|
CINNOX is a Total Experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solution. Businesses can connect, orchestrate, and evaluate all of their customers’ conversational interactions to deliver frictionless humanised customer engagement that delights and exceeds expectations.
In the post-pandemic world, customer experience (CX) is the battleground with 2/3 competing primarily on this alone – and 69% of interactions are hybrid.
“Only 16% of customers surveyed experienced interactions that exceeded their expectations”
– Forrester x CINNOX
Everyday customers increasingly want “out of this world” hyper-personalised and humanising experiences, on any channel they prefer, and to never have to repeat themselves.
Digital acceleration affected employees too. Your top talent wants tools with high quality and customisable user experience, that orchestrates boring but important tasks and repetitive questions with automation.
We realised businesses needed to cater to two very different worlds. So we built CINNOX – the Total Experience platform that elevates customer experiences and optimises staff ones.
It’s all about putting the Innovation in CX. That’s CINNOX.
Our vision
Humanising connections for better business
Our mission
To elevate customer and employee experiences through innovative omnichannel engagement and analytics solutions
|
CINNOX Email Formats | Example Email Formats | Percentage |
---|---|---|
{f}{last} | [email protected] |
75.00%
|
The widely used CINNOX email format is {f}{last} (e.g. [email protected]) with 75.00% adoption across the company.
To contact CINNOX customer service number in your country click here to find.
Peter Chan is the CEO of CINNOX.
Find accurate personal emails, work emails and phone numbers for employees
Accelerate prospecting with instant access to 300M professionals from 30M companies with the right contact details.