360CRM Ltd

360CRM is part of the ERS Medical group and creates innovative services focussed on ensuring that communications with the patients - the people who matter most - are as efficient and effective as possible. By integrating the latest IT and telephony technologies with a professional contact centre operation, we create cost-effective solutions that deliver real measurable results to the NHS, covering:• Appointment reminders• NHS Friends and Family Test• Appointment Booking• Alerts• Ad Hoc MessagingChronos enables NHS Trusts to do more with less. Our Chronos Appointment Confirmation service is a market leader and uses a blend of agent calls, automated (IVR) calls, SMS and email to improve efficiency and generate vital cash savings. The inclusion of agent calls within this blend allows Chronos to deliver the best value to clients and a service which patients welcome.Backing our great technology is extraordinary client service. We at 360CRM are passionate about constantly improving the service and results we provide.