15below specialises in personalised passenger communications for the travel industry.
Our messaging platform helps airlines, rail and travel companies stay connected with their passengers – from booking to arrivals and beyond. Whether it’s managing disruption or sending personalised booking confirmations, mobile boarding passes or flight status updates, we provide the systems and workflows to send tailored, real-time notifications to millions of travellers. Helping you to stay calm and in control.
To find out more about how SWISS, Ryanair, JetBlue and 60+ other customers use our system, or what we could do for you, please get in touch.
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51-200 employees
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Airlines/Aviation
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Lyndean House, 43-46 Queens Road, Brighton, GB
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2000
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Rail, Communication, Software, Travel, Automation, It, Travel Technology, Airline, Disruption, Communication, It, Travel, Airline, Software, Travel Technology, Automation, Disruption, Rail
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Nicholas Key is the CEO of 15below. To contact Nicholas Key email at [email protected] or [email protected]. Or you may call +44.1273712500, +44.491234578, +44.1273764230, +44.1273712509 or +44.01273764242
The decision makers in 15below are Nicholas Key, Adrian Kondritz, Al Tredinnick, etc. Click to Find 15below decision makers emails.
15below's messaging platform is designed for a wide range of companies within the travel industry, including airlines, rail operators, and other travel service providers. By utilizing our platform, these companies can enhance their communication with passengers, ensuring they receive timely updates and personalized information throughout their journey.
During travel disruptions, 15below's platform allows companies to quickly and efficiently communicate with passengers. Our system automates notifications regarding delays, cancellations, and rebooking options, ensuring that passengers are informed in real-time. This proactive communication helps to reduce passenger anxiety and improve overall customer satisfaction.
Yes, 15below's messaging platform is designed to seamlessly integrate with existing travel technology systems. Our solutions can work alongside various booking systems, customer relationship management (CRM) tools, and other IT infrastructure, allowing companies to enhance their communication capabilities without needing to overhaul their current systems.
15below offers a variety of messaging options to ensure effective communication with passengers. This includes SMS, email, push notifications, and in-app messaging. Companies can customize their communication strategy based on passenger preferences and the nature of the information being shared, ensuring that messages are received and acted upon promptly.
Absolutely! 15below's platform is scalable and can be tailored to meet the needs of both large and small travel companies. Whether you are a major airline or a regional rail operator, our solutions can be customized to fit your specific requirements, helping you to improve passenger communication and operational efficiency.
Travel companies that utilize 15below's services can expect numerous benefits, including improved passenger engagement, enhanced customer satisfaction, and increased operational efficiency. By providing timely and relevant information, companies can reduce the volume of inquiries during disruptions, foster loyalty among passengers, and ultimately drive revenue through better service delivery.
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