1000 Seat Off Shore & Captive Multi Channel Contact Centre, Cape Town

Services Coupled with our holistic and innovative approach to outsourcing and the technologies that we have invested in, we can handle all forms of customer contact from sales to customer service, fulfillment to warehousing and beyond, we are able to offer a wide variety of services to you. Outsource We provide the facilities, staff and management to work on your behalf across differing vertical markets delivering high quality, professional services as follows: - Sales Outsourcing - Customer Support Services - Business Process Outsourcing - Consultancy Services Pricing We offer bespoke pricing models that will fit your budget, from per agent per hour to shared risk or even risk and reward we work with you every step of the way. We have experience working with all of these models and welcome the opportunity to discuss this with you. We understand that cost is sensitive and therefore we believe strongly in a “best value” approach with each client as an individual. Before we commence our partnership with you, we ensure that we meet your brief in terms of: - Providing a tailor made solution built for success that fits your needs - Ensuring that we understand what it takes to deliver on your long term business goals and objectives and not just the “here and now” - Ensuring that wherever possible we can maximize your return on investment by working side-by-side in partnership