Claudia Lins, VP Customer Experience & Support at AI-InfraSolutions

Claudia Lins

VP Customer Experience & Support at AI-InfraSolutions | Brazil

Profile last verified October 2026
Computer Software Verified Profile Brazil University of California, Berkeley
Verified

Personal Email

***@hotmail.com

Personal • High Confidence

Phone Number

+35*****

Brazil • Mobile

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Claudia Lins serves as the Vice President of Customer Experience and Support at AI-InfraSolutions, directing strategies that drive revenue growth and transform enterprise clients into brand advocates within the computer software industry. Her professional standing is reinforced by her formal affiliation with the Customer Experience Professionals Association alongside academic credentials from the University of California, Berkeley. Operating from Brazil, she manages customer success functions that align closely with the company’s AI-enriched geospatial data and infrastructure asset management offerings.

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Claudia Lins Socials
Claudia Lins Work Experience

VP Customer Experience & Support at AI-InfraSolutions in November 2024 - Present

Senior UX Design Project Manager at Entain in April 2022 - November 2024

Head of Customer Experience at Talmundo in October 2020 - May 2022

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Head of Customer Success, Global at Talmundo in March 2019 - October 2020

Customer Success Manager, Global at Talmundo in August 2017 - March 2019

Customer Success Consultant at Dialog - Comunicação Interna in August 2018 - January 2019

Customer Success Manager, Americas at Crowdynews in November 2014 - November 2017

Marketing Project Coordinator at 2014 FIFA World Cup Organising Committee Brazil in October 2013 - July 2014

Community Relations Manager at Talenthouse in October 2012 - September 2013

Operations Supervisor at Universal Weather and Aviation, Inc. in January 2007 - August 2010

Customer Service Representative at Swissport in July 2005 - January 2008

Claudia Lins Education

University of California, Berkeley, Professional Certificate, November 2026

University of California, Berkeley, Professional Certificate, November 2026

Universidade Federal do Rio Grande do Norte, Bachelor's degree, November 2026

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FGV - Fundação Getulio Vargas, Post-Graduate, November 2026

Claudia Lins Skills
Customer Support Customer Surveys Multitasking Conflict Resolution Key Performance Indicators Executive Visibility Executive Team Member Relationship Building Enterprise Accounts Consulting Startups Customer Service Management Customer Success Growth Strategies Confidence Building Customer Lifecycle Management Data Analytics Product Management Customer Satisfaction Customer Engagement Analytical Skills Project Coordination Customer Loyalty Customer Retention Project Management Customer Experience Marketing Strategy Business Strategy Strategy Social Media Social Media Marketing Online Advertising Email Marketing Public Relations Digital Marketing Community Outreach Strategic Planning Start-ups Web Analytics Operations Management Event Planning Event Coordination CRM Marketing Scrum Facebook Microsoft Office Customer Service Teamwork Negotiation Creative Solutions Problem Solving Community Development Estratégias de marketing Marketing digital Mídias sociais Marketing social Online Community Building Publicidade online Relações públicas Third-Party Coordination Estratégia Agile Framework Liderança Customer Journeys Customer Experience Design
About Claudia Lins’s Current Company
AI-InfraSolutions

AI-InfraSolutions transforms geospatial data into valuable, proactive asset management solutions for governments and large-scale organisations. Our 24-hour end-to-end solution begins with large-scale mobile mapping data capture, ensuring automatic GDPR compliance for complete data privacy and security. The data is then processed locally using our AI-enrichment software to quickly extract critical infrastructure asset management information, such as the identification of light poles, traffic signs, guardrails, and trees. The enriched data can then inform planning, management and maintenance for smart city development. Be a Partner 👇 While we provide end-to-end solutions for end-users in the Netherlands, we also partner with mobile mapping companies to expand their business with new revenue streams. Our comprehensive vehicle setup, software, and processing procedure enable large-scale mobile mapping and high-volume data capture, which can be sold repeatedly. Our approach provides enriched geospatial data insights and valuable asset information.

Discover more about AI-InfraSolutions
Claudia Lins’s Colleagues
AC

Annalea Chatelier

Groningen, Groningen, Netherlands

HR Business Partner

HR Business Partner at AI-InfraSolutions
(April 2025 – Present)

Ellen Hoogeveen

Ellen Hoogeveen

Zelhem, Gelderland, Netherlands

Senior Sales & Businessdevelopment at AI InfraSolutions

Senior Sales & Businessdevelopment at AI InfraSolutions at AI-Infrasolutions
(Sep 2023 – Present)

Jeroen Zanen

Jeroen Zanen

Netherlands

Founder & CEO @ AI-InfraSolutions | AI, Mapping at scale, Data Enrichment, Change Detection, Predictive Analytics.

AI-InfraSolutions is a family business, rooted in the Northern Netherlands and with international ambition.

We use artificial intelligence (AI) to enrich data and automate processes. We see the endless possibilities of technology and want to make full use of them for everyone...

Jeroen Kuerble

Jeroen Kuerble

Groningen, Groningen, Netherlands

Ervaren leider en verbinder die duurzaam transformeert

Lid raad van advies at MemoryLab
(Sep 2024 – Present)

Ramesh Kajrolkar

Ramesh Kajrolkar

Netherlands

Geospatial Professional | COO | Delivery Head | Product Mgmt | Strategist | Global Partnerships | Organisational Development | Mobile Mapping AI

As COO of Mobile Mapping and Chief of International Partnerships, I lead the international rollout of our product, managing operations, fleet, and large-scale initiatives. I align client needs with scalable solutions, coordinate cross-functional teams, and ensure seamless impl...

Frank Schieving

Frank Schieving

Greater Groningen Area

Recruitment business partner l werving en selectie l techniek l TECH l RPO l projectmanagement l 06-30045930

www.frankschieving.nl

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Frequently asked questions about Claudia Lins

What is Claudia Lins email address?

Email Claudia Lins at [email protected], [email protected] and [email protected]. This email is the most updated Claudia Lins's email found in 2026.

What is Claudia Lins phone number?

Claudia Lins phone number is +35054088898.

How to contact Claudia Lins?

To contact Claudia Lins send an email to [email protected], [email protected] or [email protected]. If you want to call Claudia Lins try calling on +35054088898. (updated on December 23, 2025)

What company does Claudia Lins work for?

Claudia Lins works for AI-InfraSolutions.

What is Claudia Lins's role at AI-InfraSolutions?

Claudia Lins is VP Customer Experience & Support

What industry does Claudia Lins work in?

Claudia Lins works in the Computer Software industry.

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