Cecile Botden, Innovatie & Customer Experience (CX) Trainer at ING Nederland

Cecile Botden

Innovatie & Customer Experience (CX) Trainer at ING Nederland | Hilversum, North Holland, Netherlands

Profile last verified July 2026
Banking Verified Profile Hilversum, North Holland, Netherlands Rotterdam School of Management, Erasmus University
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Cecile Botden Socials
Cecile Botden Work Experience

Innovatie & Customer Experience (CX) Trainer at ING Nederland in August 2019 - Present

Senior Change consultant Fraude NL at ING Nederland in January 2025 - Present

Customer Lead Chat & Telefonie at ING Nederland in September 2023 - January 2025

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Toegankelijkheid Manager digitale inclusie at ING Nederland in June 2021 - August 2023

Product Owner Klantproposities Vermogenden at ING Nederland in April 2019 - May 2021

Product owner a.i. / Customer Journey Expert Betalingsmogelijkheden at ING Nederland in June 2018 - March 2019

Loopbaan begeleider at T-Mobile Nederland in January 2018 - May 2018

Marketing Teamlead Extra’s bij je abonnement at T-Mobile Nederland in July 2016 - May 2018

Go to market Marketing Manager at T-Mobile Nederland in April 2014 - June 2016

Marketing Manager Internet op je tablet/laptop at T-Mobile Nederland in July 2012 - March 2014

Product Manager Broodvervangers en Toast at Continental Bakeries in October 2009 - June 2012

Database Marketeer at Sdu Uitgevers in April 2009 - September 2009

Adviseur Dagelijkse bankzaken at ABN AMRO Bank N.V. in May 2006 - September 2008

Cecile Botden Education

Rotterdam School of Management, Erasmus University, Master of Science, August 2026

HAN University of Applied Sciences, Bachelor, August 2026

Cecile Botden Skills
Marketing Strategy Marketing Customer Insight Marketing Management FMCG Product Development Business Strategy Customer Experience Project Management
About Cecile Botden’s Current Company
ING Nederland

ING ING is a global bank with a strong European base. With 14,500 employees in the Netherlands, we’re one of the biggest employers of the country. Our research tells us that we stand out here because of our great working culture, competitive benefits, and interesting work. We believe in sustainable progress for all, not just for the few. We aim to support and contribute to economic, social and environmental progress. Collaborative and inclusive We’re proud of our diverse and multinational make-up. Joining the ING team means contributing to a collaborative and inclusive culture, having a hybrid way of working, and being part of the positive impact that we strive to make on people and the planet. Purpose ING's purpose is empowering people to stay a step ahead in life and in business. This purpose guides us in everything we do. Rather than telling our people what to do, we trust them and encourage them to carve out their career in a way that works best for them. We want to enable them to grow in their own way, without being held down. Because doing great things starts by doing your thing.

Discover more about ING Nederland
Cecile Botden’s Colleagues
Nora Suto

Nora Suto

Hungary

Sourcing Recruiter for ING Nederland

Sourcing Recruiter at Randstad Enterprise
(May 2024 – Present)

Harsh Talesra

Harsh Talesra

Amstelveen, North Holland, Netherlands

DevOps Engineer at ING Nederland

DevOps Engineer at ING Nederland
(July 2021 – Present)

Emiel Efa

Emiel Efa

Gorinchem, South Holland, Netherlands

Lead bij Adviesteam Wonen ING | Hypotheek | Verduurzamen | Verzekeren | Financieel Advies

Lead Centraal Advies bij Adviesteam Wonen at ING Nederland
(April 2023 – Present)

Jaco Heeringa

Jaco Heeringa

Netherlands

Relatiemanager Private Wealth bij ING Nederland

Relatiemanager Private Wealth at ING Nederland
(July 2021 – Present)

Gideon Crause

Gideon Crause

Netherlands

FCC Specialist | Certified Global Sanctions Specialist

Financial Crime Compliance Specialist at ING Nederland
(April 2025 – Present)

Christiaan Meijs

Christiaan Meijs

Amsterdam, North Holland, Netherlands

Product Lead Savings at ING

Product Lead Savings at ING Nederland
(January 2023 – Present)

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Frequently asked questions about Cecile Botden

What is Cecile Botden email address?

Email Cecile Botden at [email protected] and [email protected]. This email is the most updated Cecile Botden's email found in 2026.

What is Cecile Botden phone number?

Cecile Botden phone number is +31614949202.

How to contact Cecile Botden?

To contact Cecile Botden send an email to [email protected] or [email protected]. If you want to call Cecile Botden try calling on +31614949202. (updated on July 2026)

What company does Cecile Botden work for?

Cecile Botden works for ING Nederland.

What is Cecile Botden's role at ING Nederland?

Cecile Botden is Innovatie & Customer Experience (CX) Trainer

What industry does Cecile Botden work in?

Cecile Botden works in the Banking industry.

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