Carlos Certucha, Business Development Representative at Zendesk

Carlos Certucha

Business Development Representative at Zendesk | Mexico

Profile last verified June 2026
Computer Software Verified Profile Mexico University of St. Thomas (TX)
Verified

Personal Email

***@hotmail.com

Personal • High Confidence

Phone Number

(**) *** *** 289

Mexico • Phone

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ContactOut Insights AI Generated

Carlos Certucha works as a Business Development Representative and Solutions Consultant at Zendesk, leveraging his background in the computer software industry to assist organizations with customer experience solutions. He holds a degree from the University of St. Thomas in Texas and is based in Mexico, where he supports clients using the company’s AI-driven Resolution Platform. His professional focus centers on connecting businesses with automated service tools and integrations that streamline support workflows and enhance customer satisfaction.

BEST APPROACH TO REACH Carlos Certucha

Reach Carlos via LinkedIn messaging or personal email by introducing your organization’s specific customer service challenges and proposing a brief demo of how Zendesk’s AI agents can directly address those workflows.

Carlos Certucha Socials
Carlos Certucha Work Experience

Business Development Representative at Zendesk in November 2022 - Present

Associate Solutions Consultant at Zendesk in April 2024 - Present

Business Development Representative at Conekta in April 2022 - September 2022

See more See less

Leasing Manager at WeWork in April 2021 - April 2022

Senior Sales Development - LATAM at WeWork in March 2020 - March 2021

Project Manager of Operations at Strategic Talent in February 2019 - March 2020

Logistics Coordinator at Basic Solutions in October 2016 - December 2018

Lifeguard at University of St. Thomas (TX) in May 2017 - April 2018

Head Counselor at CAMP STANISLAUS in May 2013 - July 2016

Carlos Certucha Education

University of St. Thomas (TX), International Develompent, July 2026

Carlos Certucha Skills
Product Demonstration Pre-Sales Technical Consulting Business Development Support Strategic Business Development Business Development Technical Demonstrations Sandler Selling System Sales Force Outreach Sales Prospecting QuickBooks Supply Operations Spanish Translation CPR Forklift Operation Inventory Management Microsoft Excel Microsoft PowerPoint Spanish English Lifeguarding Analytical Skills Bilingualism English to Spanish Sales Sales Management Sales Processes International Sales Sales Presentations Sales Effectiveness CRM Databases Customer Relationship Management (CRM) SAP CRM CRM Integration Salesforce.com Negotiation Contract Negotiation Lease Negotiations Purchasing Negotiation Strategic Negotiations International Negotiations
About Carlos Certucha’s Current Company
Zendesk

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Discover more about Zendesk
Carlos Certucha’s Colleagues
Gowthami Pediredla

Gowthami Pediredla

Bengaluru, Karnataka, India

Senior Software Engineer | React, Next.js, JavaScript, TypeScript | Jest, RTL | Webpack, Vite | REST APIs | HTML, CSS | Accessibility | Performance Optimization Expert

Senior Software Engineer at Zendesk
(October 2025 – Present)

Rose Serafini

Rose Serafini

Austin, Texas, United States

Sr. Sales Manager at Zendesk with expertise in Startups, GTM & CX strategy

Sr. SMB Sales Manager at Zendesk
(January 2024 – Present)

Chad Humeniuk

Chad Humeniuk

Ottawa, Ontario, Canada

Mgr, Solutions Consulting at Zendesk

Mgr, Solutions Consulting (Sunshine Conversations) at Zendesk
(March 2021 – Present)

Taylor Skillin

Taylor Skillin

San Francisco, California, United States

Senior Internal Communications Manager at Zendesk

Senior Internal Communications Manager at Zendesk
(March 2024 – Present)

Diego Bustamante

Diego Bustamante

Miguel Hidalgo, Mexico City, Mexico

Customer Experience & Success Leader | SaaS & Fintech | Driving Retention, Growth & Engagement through Customer Journey Optimization, Onboarding, NPS/CSAT, and High-Performing Teams

Manager, Customer Experience at Zendesk
(December 2023 – Present)

Vishal Shiramshetty

Vishal Shiramshetty

Dublin, County Dublin, Ireland

Senior PostgreSQL/MySQL CLOUD DBA

Database Administrator at Zendesk
(September 2017 – Present)

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Frequently asked questions about Carlos Certucha

What is Carlos Certucha email address?

Email Carlos Certucha at [email protected] and [email protected]. This email is the most updated Carlos Certucha's email found in 2026.

How to contact Carlos Certucha?

To contact Carlos Certucha send an email to [email protected] or [email protected]. (updated on October 26, 2025)

What company does Carlos Certucha work for?

Carlos Certucha works for Zendesk.

What is Carlos Certucha's role at Zendesk?

Carlos Certucha is Business Development Representative

What industry does Carlos Certucha work in?

Carlos Certucha works in the Computer Software industry.

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