Brian Cotter, Head of Customer Experience at ReBound

Brian Cotter

Head of Customer Experience at ReBound | Netherlands

Profile last verified July 2026
Information Technology & Services Verified Profile Netherlands Trinity College, Dublin
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

008*****

Netherlands • Mobile

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Brian Cotter Socials
Brian Cotter Work Experience

Head of Customer Experience at ReBound in December 2022 - Present

Head of Global Support at Serko Ltd. in July 2019 - August 2022

Acting Head of Client Services at Serko Ltd. in July 2018 - June 2019

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Client Services Manager at Serko Ltd. in November 2017 - July 2018

Client Services Manager at Serko Ltd. in June 2016 - November 2017

Assistant Manager, China Office at Serko Ltd. in November 2015 - November 2017

Client Services Team Leader at Serko Ltd. in April 2014 - November 2015

Education Advisor at United Kingdom Education Centre in October 2012 - May 2013

Portfolio Executive at Bank of Scotland (Ireland) in June 2009 - June 2010

Sales Executive at Bank of Scotland (Ireland) in May 2007 - June 2009

Business Support Sales Executive at Bank of Scotland (Ireland) in May 2006 - May 2007

Brian Cotter Education

Trinity College, Dublin, January 1999 to January 2003

University College Dublin, January 2004 to January 2005

Brian Cotter Skills
Team Motivation Strategic Leadership Service Operations Personal Development Plans Key Performance Indicators Customer Service Operations Customer Service Leadership Business Strategy Sales Management Marketing Competitive Analysis Key Account Management Business Analysis Marketing Strategy International Sales Sales CRM Business Development Strategy Risk Management Agile Methodologies Digital Marketing Kanban Project Management Management Team Leadership Public Speaking Coaching Training Client Services Client Relations Chinese Greater China Constructive Feedback International Management Agile Software Project Management Software as a Service (SaaS) Operations Management Business Process Improvement Agile & Waterfall Methodologies
About Brian Cotter’s Current Company
ReBound

Cycleon is the leading global, tech-enabled end-to-end returns management company. With over 17 years of experience in the industry, Cycleon is the expert in helping retail companies to design and implement smart, simple, and scalable returns management solutions. Combining the best-in-class technology with our outstanding logistics network, our returns management platform aligns all stakeholders, offering portals, backend integrations, and data sharing from all related systems. With client teams that truly own the process, Cycleon optimizes and manages the entire returns lifecycle so our clients can focus on their core business. We’re constantly innovating and developing our solutions to remain ahead of the game, so brands can be certain they’re always receiving the best services in the industry. And in a world where data security is essential to business operations, organizations can rely on our processes and international ISO/IEC 27000 certification to keep their information assets secure. Cycleon is a Reconomy Group company. The Reconomy Group is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Supporting businesses around the world to improve their ESG outcomes, the Reconomy Group delivers services through three main verticals – Recycle, Comply and Re-use.

Discover more about ReBound
Brian Cotter’s Colleagues
Arjan Kleinveld

Arjan Kleinveld

The Randstad, Netherlands

Vice President Operations, Board Member at ReBound [former Cycleon]

Vice President Operations, Management Board Member at ReBound [former Cycleon] at ReBound
(July 2014 – Present)

Chloe Aftab

Chloe Aftab

The Randstad, Netherlands

Global Communications Manager at Aegon Asset Management

Global Communications Manager at Aegon Asset Management
(November 2023 – Present)

Anthony Brown

Anthony Brown

Shrewsbury, England, United Kingdom

Director of Global Logistics @ ReBOUND Returns

Operations Manager at TSB Supply Chain LTD
(October 2011 – Present)

Garima Chauhan

Garima Chauhan

Amsterdam, North Holland, Netherlands

Product/UX/UI Designer | Interaction/ Service |

User Experience Designer at ReBound
(March 2022 – Present)

Brittany Miller

Brittany Miller

Leyland, England, United Kingdom

Client Manager at ReBound

Client Manager at ReBound
(July 2023 – Present)

Rebecca Forster

Rebecca Forster

Telford, England, United Kingdom

UK Financial Controller at ReBOUND Returns

Management Accountant at ReBOUND Returns
(April 2017 – Present)

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Frequently asked questions about Brian Cotter

What is Brian Cotter email address?

Email Brian Cotter at [email protected], [email protected] and [email protected]. This email is the most updated Brian Cotter's email found in 2026.

What is Brian Cotter phone number?

Brian Cotter phone number is 0086 152 8947 5404.

How to contact Brian Cotter?

To contact Brian Cotter send an email to [email protected], [email protected] or [email protected]. If you want to call Brian Cotter try calling on 0086 152 8947 5404.

What company does Brian Cotter work for?

Brian Cotter works for ReBound.

What is Brian Cotter's role at ReBound?

Brian Cotter is Head of Customer Experience

What industry does Brian Cotter work in?

Brian Cotter works in the Information Technology & Services industry.

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