Avinash Polu, Incident Manager II at Phenom

Avinash Polu

Incident Manager II at Phenom | Hyderabad, Telangana, India

Profile last verified June 2026
Computer Software Verified Profile Hyderabad, Telangana, India University of Ballarat

Avinash Polu’s Email & Phone Number

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Personal Email

***@gmail.com

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Phone Number

(**) *** *** 273

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Avinash Polu Socials
Avinash Polu Work Experience

Incident Manager II at Phenom in March 2022 - Present

Incident Manager/Technical Specialist/Azure Administrator at Mindtree in August 2019 - March 2022

Analyst at CDK Global in September 2018 - July 2019

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Technical Account Management/Digital Specialist/ Seller Support at Amazon in September 2013 - August 2018

Avinash Polu Education

University of Ballarat, Masters in Information Systems, July 2026

Jawaharlal Nehru Technological University, Bachelors in Electronics and Telecommunication s, July 2026

Avinash Polu Skills
Stress Management Oral Communication Public Speaking IT Operations Management Incident Handling Interpersonal Skills ITIL Process Root Cause Outage Management Key Metrics Operations Training Metrics Driven Support Engineers Team Motivation Trend Analysis Proofreading Coordination Skills On-call Support Conflict Resolution Strategic Thinking External Communications Business Process Improvement Customer-Focused Service Leading Meetings Performance Analysis Operations Support Quickness Operation Monitoring High Sense of Urgency Escalation Process De-escalation Customer Interaction Subject Matter Experts High-Pressure Situations Audio Conferencing Written Communication RCA Requirements Gathering Reporting Requirements Service Levels Internal and External Communications Workload Prioritization Priority Management Initiation Pressure Situations Multitasking Debugging Active Listening ServiceNow Leading transformational change Communication Problem Solving Creative Problem Solving Contact Centers Dynamic Communication Corrective Actions Attention to Detail Presentations Google Sheets SOP Development Documentation Software as a Service (SaaS) Critical Thinking New Product Rollout Escalations Management Key Performance Indicators Service-Level Agreements (SLA) Service Improvement IT Escalation Customer Communication Root Cause Analysis Microsoft Office Proactive Monitoring ITIL Major Incident Management Analytical Skills IT Service Management Problem Management Change Management Incident Management Data Analysis SQL Microsoft Azure Technical Support Customer Satisfaction Kaizen Customer Engagement Microsoft Excel Kusto Query Language (KQL) Microsoft Power BI Leadership Team Management Process Improvement Team Mentoring SME Product Support Gemba Kaizen Support Analysts Troubleshooting
About Avinash Polu’s Current Company
Phenom

With a purpose of helping a billion people find the right work, Phenom is an applied AI company that helps organizations hire faster, develop better and retain longer. For more information, visit www.phenom.com.

Discover more about Phenom
Avinash Polu’s Colleagues
Manikanta Tumgani

Manikanta Tumgani

Greater Hyderabad Area

Java Full Stack Developer | MERN Stack Learner | Passionate About Cloud Computing & Cybersecurity | Tech Innovator

Intern at Phenom
(June 2025 – Present)

***@phenomapp.io
(**) *** *** 314
Elisabeth Jaouad

Elisabeth Jaouad

Phoenixville, Pennsylvania, United States

Empowering sellers to achieve more through training, tools, and technology.

Vocal and Theater Instructor at FACETIME THEATRE INC
(June 2018 – Present)

***@gmail.com
(215) ***-*231
Shani Levy

Shani Levy

Israel

Product Designer

Product Designer at Phenom
(September 2022 – Present)

***@gmail.com
(**) *** *** 348
Chilveri Prathamesh

Chilveri Prathamesh

Hyderabad, Telangana, India

ECE ’25 @RGUKT, BASAR | Ex-Intern in IIITDM Kurnool | Data Analyst | ML | FullStack Developer | DSA | Java | Eager to Learn and Innovate

Product Development Engineer at Phenom
(September 2025 – Present)

***@gmail.com
(**) *** *** 721
Siva Togaru

Siva Togaru

Gollaprolu, Andhra Pradesh, India

PRODUCT DEVELOPMENT ENGINEER | TRAINEE AT @PHENOM PEOPLE || AWS DEVOPS TRAINEE AT @TECHNICAL HUB || EMBEDDED SYSTEMS TRAINEE AT @RTECH ACADEMY || GRADUATE AT ADITYA COLLEGE OF ENGINEERING & TECHNOLOGY

Product Development Engineer at Phenom
(September 2025 – Present)

***@gmail.com
(**) *** *** 262
Gabriella Swinehart

Gabriella Swinehart

Philadelphia, Pennsylvania, United States

Redefining the future of talent with AI✨ Message me to learn more! 🦋🐚🦩🌻

Diverse Industries, Sales Development Representative II at Phenom
(May 2025 – Present)

***@gmail.com
(215) ***-*405
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Frequently asked questions about Avinash Polu

What is Avinash Kumar Polu email address?

Email Avinash Kumar Polu at [email protected] and [email protected]. This email is the most updated Avinash Kumar Polu's email found in 2026.

How to contact Avinash Kumar Polu?

To contact Avinash Kumar Polu send an email to [email protected] or [email protected]. (updated on December 31, 2025)

What company does Avinash Polu work for?

Avinash Polu works for Phenom.

What is Avinash Polu's role at Phenom?

Avinash Polu is Incident Manager II

What industry does Avinash Polu work in?

Avinash Polu works in the Computer Software industry.

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