Andy Smy
Co-founder and Chief Product Officer at Inicio AI | Greater Reading Area, United Kingdom
Andy Smy’s Email & Phone Number
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Co-founder and Chief Product Officer at Inicio AI in April 2024 - Present
Co-founder & Chief Product and Technology Officer at Inicio AI in January 2021 - September 2024
Head of Product at ieDigital in July 2019 - July 2020
Head of Digital Product, EMEA at Fiserv in April 2019 - July 2019
Head of Digital Product Design, Agiliti at Fiserv in December 2016 - April 2019
User Experience Architect (Consultant) at Advantage FSE in October 2018 - April 2019
Business Analyst/Product Designer (Agiliti - Digital Channels & Authentication) at Fiserv in July 2015 - November 2016
Senior Business Analyst (Digital Customer Journey) at Nationwide Building Society in May 2015 - June 2015
ScrumMaster (Data Migration Tool Development) at Nationwide Building Society in December 2014 - April 2015
Senior Business Analyst (Operational Risk) at Nationwide Building Society in February 2013 - December 2014
Senior Business Analyst (Current Accounts) at Nationwide Building Society in February 2011 - February 2013
Business Analyst (Mortgages) at Nationwide Building Society in March 2009 - February 2011
Business Analyst at GE Money Home Lending in February 2008 - February 2009
Business Consultant at BancTec in February 2007 - February 2008
Business Analyst (for BancTec) at Capstone Mortgage Services in April 2007 - January 2008
Lead Business Analyst (for BancTec) at GE Money Home Lending in March 2007 - June 2007
Business Consultant (for Conchango) at Bank of Ireland in January 2007 - February 2007
Business Consultant at Conchango Ltd in September 2005 - February 2007
Business Consultant (for Conchango) at Marks and Spencer in May 2006 - January 2007
Business Consultant (for Conchango) at Kensington Mortgages in September 2005 - May 2006
Head of Implementation and Business Analysis at SDS Applications Ltd in April 2000 - July 2005
Business Analyst (for SDS Applications) at Retirement Plus Limited in March 2005 - June 2005
Business Analyst (for SDS Applications) at Preferred Mortgages Limited in February 2005 - June 2005
Business Analyst (for SDS Applications) at Lloyds TSB Bank plc in March 2005 - April 2005
Solution Architect (for SDS Applications) at GMAC-RFC Ltd in March 2002 - April 2005
Web Designer/Developer at Shakespeare Systems Ltd in April 1999 - April 2000
Web Designer at DPD International Ltd in June 1996 - September 1998
University of Warwick, BEng, November 1994 to November 1998
A specialist Income & Expenditure trained virtual agent delivering improved CX and robust results "The income and expenditure process is a relentless battle that plagues us all. Customers at best are irritated by it, and worst are terrified by it. This critical first step proves a huge barrier to many, keeping them trapped in financial stress. Customer service advisors are reduced to robotic bill processors, drained of enthusiasm and creativity, and spend hours with their customers simply trying to understand their circumstances, rather than being able to help. Companies face an uphill struggle to demonstrate their commitment to regulatory compliance and customer satisfaction. But here's the game-changer: our ground breaking solution puts an end to this nightmare. Our clients can gather an endless stream of income and expenditure data 24/7, resulting in not just satisfied, but genuinely relieved customers."
Discover more about Inicio AI
Head of Customer Success at Inicio AI
Head of Customer Success at Inicio AI
(January 2026 – Present)
Multifaceted Start up Ninja x3 | Scaleup Specialist | Debt Recovery Solutions/Operations | Growth-Driven Executive
Chief Commercial Officer at Inicio AI
(Aug 2025 – Present)
Chief Executive Officer and Co-Founder at Inicio AI, Non-Executive Director at Loughborough Building Society. KPMG UK Tech Innovator 2025.
Non Executive Director at Loughborough Building Society
(Dec 2018 – Present)
Business Advisor and Chairman at Inicio.AI
Chairman at Inicio AI
(Dec 2021 – Present)
Experienced Data & AI professional specialised in NLP & Responsible AI
• Worked with external partners and investors to shape AI monetisation strategy, aligning to market trends and client needs. Designed infrastructure requirements, project roadmap, and modelled project P&L to support safe, scalable deployment of data & AI products, forecastin...
Senior Tester, Inicio.AI | Digital Debt Care | Conversational AI | Income & Expenditure | Innovation
Senior Tester at Inicio AI
(Jun 2023 – Present)
What is Andy Smy email address?
Email Andy Smy at [email protected] and [email protected]. This email is the most updated Andy Smy's email found in 2026.
What is Andy Smy phone number?
Andy Smy phone number is +447785937059 and +442032396111.
How to contact Andy Smy?
To contact Andy Smy send an email to [email protected] or [email protected]. If you want to call Andy Smy try calling on +447785937059 and +442032396111. (updated on October 31, 2025)
What company does Andy Smy work for?
Andy Smy works for Inicio AI.
What is Andy Smy's role at Inicio AI?
Andy Smy is Co-founder and Chief Product Officer
What industry does Andy Smy work in?
Andy Smy works in the Information Technology & Services industry.
