Amy Etiang, Head of Customer Success Africa - Ericsson MFS at Ericsson

Amy Etiang

Head of Customer Success Africa - Ericsson MFS at Ericsson | Nairobi County, Kenya

Profile last verified June 2026
Information Technology & Services Verified Profile Nairobi County, Kenya United States International University - Africa
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(**) *** *** 137

Kenya • Phone

Free account · No credit card · 5 profiles/month

ContactOut Insights AI Generated

Amy Etiang serves as Head of Customer Success Africa for Ericsson’s Mobile Financial Services division, where she leverages her background in digital transformation, payments, and ESG strategy to guide enterprise technology implementations. Located in Nairobi County, she directs customer outcomes to support Ericsson’s development of an open network ecosystem powered by 5G, artificial intelligence, and programmable cloud capabilities. She studied at United States International University - Africa and maintains a focused career trajectory advancing sustainable mobile financial services across the information technology industry.

BEST APPROACH TO REACH Amy Etiang

Initiate contact through LinkedIn messaging or personal email to arrange a strategic dialogue on integrating Ericsson’s mobile financial services and network APIs into their regional expansion roadmap.

Amy Etiang Socials
Amy Etiang Work Experience

Head of Customer Success Africa - Ericsson MFS at Ericsson in April 2024 - Present

Consultant - Growth, Strategy and Operations at CarbonWorx Africa Limited in November 2023 - January 2024

Head Of Africa at Downforce Technologies in May 2022 - October 2023

See more See less

Chief Commercial Officer at Power Financial Wellness, Inc. in April 2021 - February 2022

Account Manager - Kenya at Mastercard in January 2019 - March 2021

Leader, Product Management at Mastercard in October 2016 - December 2018

Managing Consultant - Mastercard Advisors at Mastercard in January 2015 - October 2016

Manager - East Africa Public Sector Group at Deloitte East Africa in September 2013 - November 2014

Senior Consultant/Assistant Manager - Strategy & Operations at Deloitte East Africa in September 2011 - August 2013

Consultant - Strategy & Operations at Deloitte East Africa in July 2008 - August 2011

Business Analyst - Strategy & Operations at Deloitte East Africa in April 2007 - June 2008

Brand Manager at NTV Uganda Africa Broadcasting (U) Limited in October 2006 - February 2007

Account Manager at QG Saatchi & Saatchi in April 2006 - October 2006

Country Coordinating Mechanism Liaison Officer at The Uganda Global Fund to Fight AIDS, Tuberculosis and Malaria (UGFATM) (Ministry of Health) in September 2004 - December 2005

Administrator, Office of The Chair, The Portfolio Management & Procurement Committee at The Uganda Global Fund to Fight AIDS, Tuberculosis and Malaria (UGFATM) (Ministry of Health) in May 2004 - August 2004

Amy Etiang Education

United States International University - Africa, Doctor of Business Administration - DBA, July 2026

United States International University - Africa, Master of Business Administration - MBA, July 2026

King's College London, BSc, July 2026

Amy Etiang Skills
Mobile Financial Services Key Account Management Renewable Energy Environmental, Social, and Governance (ESG) Business Strategy Strategic Partnerships Grants Management Entrepreneurship Social Impact Stakeholder Engagement Digital Innovation Business Development Project Planning Strategic Planning Data Services Climate Change Leadership Project Management Strategy Operational Excellence Program Evaluation Project Budgeting and Costing Data Collection and Analysis Impact Assessment Implementation Planning Budgets Change Management Analysis Product Management Management Consulting Business Analysis Sales Payments Product Development Managerial Finance
About Amy Etiang’s Current Company
Ericsson

The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive. The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe. Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today. Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative. The shift is happening. Are you part of it?

Discover more about Ericsson
Amy Etiang’s Colleagues
Qusay Alghazali

Qusay Alghazali

Budapest, Budapest, Hungary

5G/6G Optimization • Data Science & Analytics • Cloud

Researcher at HSN Lab
(September 2019 – Present)

Almas Askarov

Almas Askarov

Budapest, Budapest, Hungary

Software Developer @Ericsson | BSc Computer Science | MSc Autonomous Vehicle Control Engineering

Software Developer at Ericsson
(April 2025 – Present)

Goji Thomas

Goji Thomas

Kerala, India

ICT Integration Engineer | Telecom & Enterprise Mediation & Billing | Telecom Provisioning

Senior Solution Integrator at Ericsson
(October 2022 – Present)

Haesong Lee

Haesong Lee

Bucheon, Gyeonggi, South Korea

I&V Engineer @Ericsson | 5G Packet Core – Session Management

I&V engineer at 에릭슨
(April 2025 – Present)

Shyam Choudhary

Shyam Choudhary

Noida, Uttar Pradesh, India

Senior Solution Architect - Security Solution Delivery, CISSP, CCSP, ISO27K LA, CCNA, CEH,ECSA

Senior Solution Architect -Security Solution Delivery at Ericsson
(May 2021 – Present)

Surya Varmaa

Surya Varmaa

Chennai, Tamil Nadu, India

Software engineer at Ericsson India Global services

Software Engineer at Ericsson
(March 2024 – Present)

Search similar profiles
Frequently asked questions about Amy Etiang

What is Amy Etiang email address?

Email Amy Etiang at [email protected] and [email protected]. This email is the most updated Amy Etiang's email found in 2026.

How to contact Amy Etiang?

To contact Amy Etiang send an email to [email protected] or [email protected]. (updated on December 23, 2025)

What company does Amy Etiang work for?

Amy Etiang works for Ericsson.

What is Amy Etiang's role at Ericsson?

Amy Etiang is Head of Customer Success Africa - Ericsson MFS

What industry does Amy Etiang work in?

Amy Etiang works in the Information Technology & Services industry.

Engage candidates 10x faster

Enjoy unlimited access and discover candidates outside of LinkedIn

Trusted by 1.4M users from 76% of Fortune 500 companies

Microsoft Tenstorrent Merck Rackspace WarnerMedia Societe Generale Yelp Google

The most accurate data ever

CCPA Compliant
GDPR Compliant
150M Personal Emails
200M Work Emails
100M Direct Dials
250M Professional Profiles
40M Company Profiles

Find anyone, anywhere
with ContactOut today

Making remote or global hires? Connecting
with key decision-makers? We can help.

  • 40 emails / month
  • 3 phone numbers / month
  • Works on standard LinkedIn only
  • Work emails, personal emails,
    mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free