Alex Chan, Senior Manager, Complaint Handling, Compliance Department at ZA

Alex Chan

Senior Manager, Complaint Handling, Compliance Department at ZA | Hong Kong SAR

Profile last verified August 2026
Banking Verified Profile Hong Kong SAR
Verified

Work Email

***@za.group

Last verified September 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

940*****

Hong Kong • Mobile

Free account · No credit card · 5 profiles/month

Alex Chan Socials
Alex Chan Work Experience

Senior Manager, Complaint Handling, Compliance Department at ZA in July 2022 - Present

Senior Customer Relations Manager at 恒生銀行 in February 2022 - July 2022

Team Head, Complaint Handling Officer at 富融銀行 in September 2020 - February 2022

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Vice President, Customer Relations at HSBC Commercial Banking in January 2017 - September 2020

Mediator at Bank of China (Hong Kong) in June 2015 - January 2017

Assistant Manager at Citi in January 2011 - June 2015

Administrative Assistant at Citi in August 2002 - December 2010

Alex Chan Skills
Customer Experience Computers Administrative Work Office Administration Microsoft Office Telephone Skills Management Risk Management Retail Banking Internal Audit
About Alex Chan’s Current Company
ZA

“ZA” represents a reverse of the alphabetical order – going from Z to A – reminding us to always think out of the box and view things from a different perspective. It’s good to be bold, contrarian and creative. “Z” and “A” also means “end-to-end”, it symbolises our mission to redefine customer journey through technology, from the front-end (mobile app / branch), mid-office (customer service / operation department) to back-end (operating system), from product development to service process.

Discover more about ZA
Alex Chan’s Colleagues
Kristy Law

Kristy Law

Hong Kong SAR

Senior Relationship Manager at ZA Bank

Senior Relationship Manager at ZA
(April 2023 – Present)

Burgess Ng

Burgess Ng

Hong Kong, Hong Kong SAR

Head of Broker Business at ZA

Responsible Officer at ZA International Insurance Broker Limited
(March 2020 – Present)

Jeremy Chan

Jeremy Chan

Hong Kong SAR

英國曼徹斯特大學 Master of Business Administration - MBA

Senior Human Resources Manager at ZA
(July 2022 – December 2023)

Dickson Lee

Dickson Lee

Hong Kong, Hong Kong SAR

Head of Corporate Credit and Market Risk Management, Risk Management Department

Deputy General Manager & Head of Risk Assets Maangement at 中信銀行(國際)
(December 2023 – June 2024)

HO

Hugo Ou

Hong Kong SAR

ZA Bank | Insure | Invest

Non Executive Director at 众安在线财产保险股份有限公司
(October 2016 – Present)

HT

Hayden Tsoi

Hong Kong, Hong Kong SAR

Fixed income Investment

Associate, Bond Investment, Treasury at ZA
(July 2021 – Present)

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Frequently asked questions about Alex Chan

What is Alex Chan email address?

Email Alex Chan at [email protected] and [email protected]. This email is the most updated Alex Chan's email found in 2026.

What is Alex Chan phone number?

Alex Chan phone number is 94054879.

How to contact Alex Chan?

To contact Alex Chan send an email to [email protected] or [email protected]. If you want to call Alex Chan try calling on 94054879.

What company does Alex Chan work for?

Alex Chan works for ZA.

What is Alex Chan's role at ZA?

Alex Chan is Senior Manager, Complaint Handling, Compliance Department

What industry does Alex Chan work in?

Alex Chan works in the Banking industry.

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