Afreen Fatima
Collections Supervisor at ContactPoint 360 | Edmonton, Alberta, Canada
Afreen Fatima’s Email & Phone Number
VerifiedFree account · No credit card · 5 profiles/month
Collections Supervisor at ContactPoint 360 in March 2021 - Present
Supervisor- Dispute Resolution at ContactPoint 360 in January 2019 - March 2021
Customer Service Team Lead at ContactPoint 360 in January 2017 - December 2018
Customer Service Representative at National credit recovery Inc in May 2015 - December 2016
commercial underwriter at Synchrony Financial in March 2010 - September 2014
Customer Service Representative at GE Capital in August 2007 - March 2010
rosary convent high school, January 2005 to January 2007
We remove customer problems from your leadership agenda. CX that fuels growth, not just service. Your customer experience should be a revenue driver, not a cost center. We transform service into sales, conversations into conversions, and CX into measurable ROI. At ContactPoint360, we partner with Fortune 500s and high-growth brands to elevate customer interactions with AI-driven efficiency and human-led empathy. More than an outsourcer, we’re a growth partner, delivering: ✅ AI-powered CX with a human touch ✅ Omnichannel solutions that boost engagement & retention ✅ Industry-specific expertise for tailored results ✅ Scalable teams across nearshore, onshore & offshore locations Want CX that pays dividends? Let’s talk. We're proud to have a presence in 11 countries, with 12 delivery centers that support 31+ languages, 24/7, 365 days a year. • McAllen, US 🇺🇸 • Toronto, Canada 🇨🇦 • Montreal, Canada 🇨🇦 • Monterrey, Mexico 🇲🇽 • Bogota, Colombia 🇨🇴 • Barranquilla, Colombia 🇨🇴 • Montego Bay, Jamaica 🇯🇲 • Athens, Greece 🇬🇷 • Cebu, Philippine 🇵🇭 • Bengaluru, India 🇮🇳 • Kerala, India 🇮🇳 • Cairo, Egypt 🇪🇬 • San Salvador, El Salvador 🇸🇻 • Durban, South Africa 🇿🇦 🏆 Better Business Bureau Award ⭐ A+ Rating! 🏆 AI Excellence Awards Program 🌟 Business Intelligence Group 🏅 IW (Inspiring Workplaces) Award 🌟 Culture & Purpose Award for North America! 🏆 AI Achievement of the Year - Globee Awards! 🥈 Won Silver Award! 🎊 🏆 Comparably Awards • 2025 Best Company Career Growth! • 2025 Best Company for Diversity 🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023, 2024 and 2025
Discover more about ContactPoint 360
Psychologist | Senior Talent Acquisition Lead
Senior Talent Acquisition Lead at Omega Healthcare Management Services
(June 2024 – Present)
Vice President of Operations
Vice President of Operations at ContactPoint 360
(November 2023 – Present)
Supervisor of Talent and Acquisition at ContactPoint 360
Supervisor of Talent and Acquisition at ContactPoint 360
(August 2022 – Present)
Director of HR - Employee Relations & Title IX
HR Solutionist at Intentional Solutions
(October 2021 – Present)
Sr. Site Director | Philippines Operations | Six Sigma Greenbelt Certified
Sr. Site Director | Philippines Operations at ContactPoint 360
(January 2023 – Present)
Director of Operations- Credit and Collections at ContactPoint 360
Director of Operations - Credit and Collections at ContactPoint 360
(July 2022 – Present)
What is Afreen Fatima email address?
Email Afreen Fatima at [email protected]. This email is the most updated Afreen Fatima's email found in 2026.
How to contact Afreen Fatima?
To contact Afreen Fatima send an email to [email protected].
What company does Afreen Fatima work for?
Afreen Fatima works for ContactPoint 360.
What is Afreen Fatima's role at ContactPoint 360?
Afreen Fatima is Collections Supervisor
What industry does Afreen Fatima work in?
Afreen Fatima works in the Consumer Services industry.
