Adrian Massarella, Senior Customer Success Manager, Fund Services at Automic Group

Adrian Massarella

Senior Customer Success Manager, Fund Services at Automic Group | Greater Sydney Area, Australia

Profile last verified July 2026
Financial Services Verified Profile Greater Sydney Area, Australia University of Technology Sydney
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***@yahoo.com.au

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Adrian Massarella works as the Senior Customer Success Manager for Fund Services at Automic Group, a financial services provider operating out of the Greater Sydney Area. He holds a degree from the University of Technology Sydney and supports Automic’s operations across more than 1,400 ASX-listed and unlisted clients utilizing the provider’s cloud-native registry and board management platforms. His role centers on tailoring technology solutions and professional services to help fund managers and corporate entities streamline investor engagement and administrative compliance.

BEST APPROACH TO REACH Adrian Massarella

Reach out via personal email, which carries the strongest signal in our directory, by opening with a brief reference to their tenure at Automic Group’s fund services division and positioning your value proposition around optimizing ASX client investor registry workflows.

Adrian Massarella Socials
Adrian Massarella Work Experience

Senior Customer Success Manager, Fund Services at Automic Group in November 2021 - Present

Senior Manager, Reporting at Link Group (LNK) in March 2019 - November 2021

Process Improvement Manager at Link Group (LNK) in November 2014 - February 2019

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Manager Treasury Products & Finance Support Services at Link Group (LNK) in January 2010 - October 2014

Project Manager Migrations, (Secondment) at Link Group (LNK) in August 2014 - September 2014

Project Manager Migrations, Managed Funds Outsourcing (Secondment) at Link Group (LNK) in March 2014 - July 2014

Manager Treasury Products at Link Group (LNK) in May 2008 - December 2009

Project Manager, Annual Review Team at Link Group (LNK) in June 2007 - April 2008

Project Manager, Treasury Payments at Link Group (LNK) in October 2006 - May 2007

Assistant Project Manager, Treasury Payments at Link Group (LNK) in September 2005 - September 2006

Client Relationship Assistant at Link Group (LNK) in May 2005 - August 2005

Project Officer, Treasury Payments at Link Group (LNK) in August 2004 - April 2005

Investor Services Representative at Link Group (LNK) in July 2003 - July 2004

Adrian Massarella Education

University of Technology Sydney

Securities Institute, Graduate Diploma of Financial Planning, August 2026

University of Technology Sydney, Bachelor of Business, August 1999 to August 2026

Adrian Massarella Skills
Client Services Project Management Organization Skills Soft Skills Customer Experience Client Relations Customer Support Service Delivery Business Relationship Management Workable Solutions Relationship Development Teamwork Customer Retention Account Management Collaborative Problem Solving Customer Service Management Client Onboarding Customer Relationship Management (CRM) Managed Funds Superannuation Process Improvement Change Management Business Analysis Problem Solving Banking Analysis User Acceptance Testing Process Engineering Microsoft Excel Financial Analysis Stakeholder Management Project Delivery Financial Services Management Business Process Improvement Portfolio Management Risk Management Accounts Receivable (AR) Business Requirements Data Analysis Customer Service Reporting Finance
About Adrian Massarella’s Current Company
Automic Group

Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. The company provides a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations. Today, over 1,400 ASX listed and unlisted clients trust Automic’s 250 employees to manage their registry, investor and board requirements and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past 2 financial years, Automic has won 50% of IPOs and 70% of listed companies who have switched registries.

Discover more about Automic Group
Adrian Massarella’s Colleagues
Jacqueline Pfenninger

Jacqueline Pfenninger

Sydney, New South Wales, Australia

Investor Relations & ESG

Investor Relations at Automic Group
(September 2025 – Present)

Emily Acg

Emily Acg

Carlton, Victoria, Australia

Governance, Compliance & Corporate Law Specialist

Senior Manager - Company Secretarial - Head of Development and Training at Automic Group
(February 2025 – Present)

Danny Younis

Danny Younis

Sydney, New South Wales, Australia

Principal | Investor Relations | Ex-Stockbroker | Luxury & Wine Industry Analyst | LinkedIn Top Voice 2023, 2024, 2025 & 2026 | Flâneur

Principal at Automic Group
(Jul 2025 – Present)

Adam Bradley

Adam Bradley

Sydney, New South Wales, Australia

Chief Growth Officer @ Automic | ex ASX GM | Founder | Board Advisor | Registry Management | Employee Share Plans | IR Analytics | ESG

Suite2Go is a financial software consultancy organisation that is an expert in understanding the problems in the financial services industry and how to best solve them with technology solutions.

Simone Shugg

Simone Shugg

Sydney, New South Wales, Australia

Chief People Officer | Strategy and Talent Alignment | Start Up to Disrupted

Chief People Officer at Automic Group
(Dec 2025 – Present)

David Raper

David Raper

Sydney, New South Wales, Australia

CEO at Automic Group

BTC Markets is a crypto exchange offering trading and custody in digital assets such as Bitcoin and Ethereum.

I am utilising my executive skills to help advise a CEO and Board in the development of governance, risk management and business development capabilities, and to sup...

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Frequently asked questions about Adrian Massarella

What is Adrian Massarella email address?

Email Adrian Massarella at [email protected] and [email protected]. This email is the most updated Adrian Massarella's email found in 2026.

How to contact Adrian Massarella?

To contact Adrian Massarella send an email to [email protected] or [email protected]. (updated on July 2026)

What company does Adrian Massarella work for?

Adrian Massarella works for Automic Group.

What is Adrian Massarella's role at Automic Group?

Adrian Massarella is Senior Customer Success Manager, Fund Services

What industry does Adrian Massarella work in?

Adrian Massarella works in the Financial Services industry.

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