Contract Business Analyst
Bromley, Greater London, United Kingdom
Contract Business Analyst
January 2015 to Present
London, United Kingdom
Concept One Consultancy Limited
March 2011 to Present
Senior Business Analyst (Contract)
June 2013 to July 2014
London, United Kingdom
Allianz Insurance PLC
Contract Business Analyst (Retail Business IT, eCommerce)
May 2012 to March 2013
Contract Business Analyst
February 2012 to April 2012
BCS (ISEB) Business Analysis Course Trainee
January 2012 to January 2012
Contract Business Analyst & Solution Designer (Workplace Savings)
March 2011 to December 2011
HCL Insurance BPO Services Ltd.
March 2010 to February 2011
May 2008 to March 2010
Business Analyst, Sr. Software Designer and Implementation Team Leader
September 2005 to May 2008
Eastern Software Systems
Software Engineer and Analyst
April 2004 to September 2005
What company does Vishal Sharma work for?
Vishal Sharma works for Barclays
What is Vishal Sharma's role at Barclays?
Vishal Sharma is Contract Business Analyst
What industry does Vishal Sharma work in?
Vishal Sharma works in the Financial Services industry.
• 10+ years of experience in New Business propositions, Business Change/ Transformation and Integration projects. • ISEB/BCS certification in requirement engineering, business process modeling and organization context. • Prince 2 certified (foundation). Proficient in: - Supporting senior management to develop & design strategic ecommerce/ retail propositions including project strategy, branding, operations design, target operating model, back office systems & support, user training, third party legal contracts and governance reviews. - Leading stakeholder analysis, requirements elicitation, analysis and specification through workshops, walkthroughs, interviews, scenarios and document analysis. - Functional & Non-functional requirement specification, scoping, feasibility study, GAP analysis, solution option analysis and business case updates. - E2e operations design including ‘As Is’ & ‘To Be’ process modeling (BPMN), designing operational processes, customer journeys - Managing change requests against the signed off requirements and design recommendations. - Microsoft Office (Excel/Word/Powerpoint), Microsoft Visio and process & data mapping, SQL - Supporting integration, regression and user acceptance testing. - Managing Onshore-offshore/third party deliveries and communication. - Complete Project life cycle (Waterfall, Agile).Contract Business Analyst @ From January 2015 to Present (1 year) London, United KingdomDirector @ From March 2011 to Present (4 years 10 months) Senior Business Analyst (Contract) @ • Leading the functional & non-functional requirement specification for multiple retail online propositions within ‘SmartSpend’ (Expedia & Energy Helpline) as part of Barclays online banking. • Leading the detailed operations design, target operating model and end to end process design including: - e2e online customer activation and purchase journey via Barclays online banking to external partner site - e2e cashback calculation and payment operational process. - e2e Customer support via telephony, email, branch & social media - Financial reconciliation & exception handling with external business partners - e2e Complaints resolution process via email, social media, post, telephony & external business partners - e2e Incident management process. • Supporting Barclays Information Business & proposition teams on Business case, branding, legal contracts, MI requirements, compliance/regulatory requirements and infrastructure/support requirements. • Supporting programme manager on workstream plans. • Supporting implementation teams on user training material, online FAQs & T&C’s. • Supporting end to end integration testing & user acceptance testing for testing approach, plan and scenarios. From June 2013 to July 2014 (1 year 2 months) London, United KingdomContract Business Analyst (Retail Business IT, eCommerce) @ • Business Analyst for multiple projects with in Allianz retail ecommerce division (Home and Motor insurance). • Business analysis support for eCommerce Retail IT deliveries: - ‘Your Cover’ Brand for direct customers (B2C). - Integration with Allianz aggregator channel namely GoCompare.com, Confused.com and ComparetheMarket.com (B2B2C). - Integration with blue chip corporate partner brands (B2C). - Integration with underwriting system, back office system, document generation system etc. for above propositions. • Liaising with Third Party supplier for integration issues and performance enhancement. • Supporting 1st Line and 2nd line support and liaising with internal/external stakeholders for incident resolution. • Working with Project Manager to enhance/streamline the production support model and incident management. • Requirement workshops/walkthroughs, analysis and specification with stakeholders at all levels. • Supporting offshore and technical team for requirement clarification/rationalisation, knowledge transfer and testing. From May 2012 to March 2013 (11 months) Contract Business Analyst @ • Asset Management, Claim Management and Risk Management module requirements for Web based solutions using Agile. • Requirement workshops/walkthroughs, process design, analysis and specification. • Supporting data analyst and configuration analyst for implementation. • Multiple client deliveries and Solution Option analysis. From February 2012 to April 2012 (3 months) BCS (ISEB) Business Analysis Course Trainee @ From January 2012 to January 2012 (1 month) Contract Business Analyst & Solution Designer (Workplace Savings) @ Responsibilities: • Leading requirements, design and e2e operational design for B2C /B2B/B2B2C capabilities within Workplace Savings propositions including: - LifePlanner (online financial planning tools). - Debit Card payment capability. - New XML service capability for corporate portals using Origo standards. • Supporting Marketing & Distributions senior management teams to develop strategic ecommerce propositions, branding, legal contracts, regulatory and infrastructure/support requirements. • Data analysis and Web analytics requirements. • Roll out process design, analysis and documentation for business capabilities. From March 2011 to December 2011 (10 months) Business Analyst @ Responsibilities: • Business requirements analysis and design specifications. • Statement of work, business requirements, system design documents, process designs and UAT test plans. • Managing offshore team deliveries/communication. • Client/Regulatory changes and system/process enhancements including: - Infrastructure/process change for new regulations. - Process/System changes to Claims, Endowment review and policy contribution lifecycle - Changes to outgoing documentation generation process. - Correspondence to policy holders electronically and via post. - Liaising with actuaries for calculation changes and eliminating rounding errors. From March 2010 to February 2011 (1 year) Business/System Analyst @ Responsibilities: • Business requirement elicitation, analysis and validation, solution modeling and system implementation. • Requirement and design specification using USE cases, Activity diagrams, Process flow diagrams and sequence diagrams. • Requirements and design of: - UK life insurance, pensions and savings & investments back office system. - Policy payments and reconciliations (Cheque, Direct Debit/BACS, Debit Card, GIRO and Standing Order. - Fund switching, Life styling, premium matching, unit allocation and contract servicing. - Online ‘Quotes and Apply’. From May 2008 to March 2010 (1 year 11 months) Business Analyst, Sr. Software Designer and Implementation Team Leader @ Responsibilities: • Leading onshore team of 10 members for back office solution implementation, defect fixing and management, resource grooming and post implementation support. • Analysis of core and bespoke business requirements, preparing the business requirement documents, functional specification, solution playback documents and facilitating development team on cross functional platforms. • Requirements, design and implementation of: - Policy administration back office system and processes. - Payment In and Payment Outs processing. - Premium collection, claims, withdrawals, income draw down and annuities. From September 2005 to May 2008 (2 years 9 months) Software Engineer and Analyst @ Responsibilities • Sales, Purchase, Inventory and Finance modules. Responsibilities: • Requirements, Design and Implementation of Sales, purchase, inventory and finance modules. • Preparation of test plans. • Preparation of Unit test plans and Integration test plans. • Training new member of the team. From April 2004 to September 2005 (1 year 6 months) Bachelor of Engineering, Computer Science, 2:1 @ Doctor Bhim Rao Ambedkar University From 1999 to 2003 Senior Secondary School, Science @ Mira Model Senior Secondary School, New Delhi From 1986 to 1998 Vishal Sharma is skilled in: UML, PL/SQL, SDLC, Business Requirements, Waterfall, Functional Specifications, Data Modeling, User Acceptance Testing, Gap Analysis, Business Analysis, Requirements Analysis, SOA, Enterprise Portals, Business Process Design, Agile
Introversion (I), Intuition (N), Thinking (T), Judging (J)
1 year(s), 5 month(s)
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