Technical Support Engineer at Dalet Digital Media Systems
Greater New York City Area
Dalet Digital Media Systems
Technical Support Engineer
Greater New York City Area
NYU Institute for the Study of the Ancient World
December 2015 to December 2016
NYU Silver School of Social Work
June 2015 to September 2015
1 Washington Square North , Manhattan
Tata Consultancy Services
L3 Technical Support Engineer
December 2011 to January 2015
Hyderabad , India and Brussels, Belgium
What company does Sree Harsha Meka work for?
Sree Harsha Meka works for Dalet Digital Media Systems
What is Sree Harsha Meka's role at Dalet Digital Media Systems?
Sree Harsha Meka is Technical Support Engineer
What industry does Sree Harsha Meka work in?
Sree Harsha Meka works in the Information Technology and Services industry.
Technical Support Engineer @ Dalet Digital Media Systems Greater New York City AreaIT Assistant @ NYU Institute for the Study of the Ancient World • Maintenance of IT / Network infrastructure and troubleshoot of software /network related incidents.• Maintenance of college website using custom tools, record/edit/upload lecture videos. From December 2015 to December 2016 (1 year 1 month) New YorkIT Assistant @ NYU Silver School of Social Work > Maintenance of IT and Network infra structure across the school> Report generation using PL/SQL, MYSQL and extensive analysis in Dell Kace> Inventory management using Dell Kace.> Troubleshoot of software /network related incidents> CMS using Adobe CQ 5 From June 2015 to September 2015 (4 months) 1 Washington Square North , ManhattanL3 Technical Support Engineer @ Tata Consultancy Services • Worked in all levels of SDLC on a large and complex enterprise application used by Belgium Telecom.• Implemented many modules in JavaEE Spring framework.• Designed and implemented many production quality procedures in PL/SQL using Toad, PL/SQL developer.• Automated Unit testing for 100+ modules in Selenium.• Worked extensively on source code quality maintenance using SONAR. • Identified and mitigated multiple cross system architectural design shortfalls to achieve a robust performance.• Effectively identified and performed RCA down to the source code level and coordinated with solution architects, testing team and developers in resolving the incidents with precision. • Monitoring / Maintenance of PROD/DR application and database servers.• Act as a primary point of contact for all 11 tele-communication segments (350+ users) in Belgium and liaise with the engineering team.• Resolved over 2500+ highly complex incidents, designed/implemented solutions for over 35+ CRs as an Executive Technical Support Engineer at client headquarters - Proximus, Belgium. From December 2011 to January 2015 (3 years 2 months) Hyderabad , India and Brussels, Belgium
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
1 year(s), 6 month(s)
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