Shyron Cullens II's Email

I have several years of experience in a variety of fields including,customer service,finance,banking,and insurance In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position. I am also experienced in --Communications --Computer proficiency --Organizing office procedures --Training and supervisory experience --Public relations --Database maintenance

Aon Affinity Healthcare @ Responsibilities Aon Affinity Healthcare Licensed Healthcare Agent Inbound CSR 14-15 • Review insurance policy terms in order to determine whether a particular loss is covered by insurance • Provided Profession Liability Insurance Quotes for Healthcare professions and students • Processed renewal and coverage change premium payments • Resolve customers' service or billing complaints by performing activities such as refunding money, and adjusting bills. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. • Process new insurance policies, modifications to existing policies, and claims forms. • Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. • Update existing policies and company records to reflect changes requested by policyholders. • reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies. From June 2014 to Present (1 year 5 months) Kennesaw, GeorgiaCCC Sales Representative @ Inbound CCC Sales License Insurance Professional 2013-2015 • Property and Casualty License Professional in GA, CA, OH, IL and PA • Sell various types of insurance policies to businesses and individuals, including automobile, fire, life, property • Meet monthly sales goals and metric • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. • Contact underwriter and submit forms to obtain binder coverage. • Ensure that policy requirements are fulfilled, including any completion of appropriate forms. • Quote and bind potential customers at compliance and accuracy • Pivot discounts and multi products to enhance sales • Perform payment transaction to new and existing customers • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. • Calculate premiums and establish payment method. • Customize insurance programs to suit individual customers, often covering a variety of risks. From February 2014 to Present (1 year 9 months) Atlanta, GeorgiaCCC SALES REPRESENTATIVE @ From February 2014 to Present (1 year 9 months) Human Resource Administrative @ • Performs administrative duties for executive management • Screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relations. • strong computer and internet research skills • Efficient in mail-outs, and shipping packages. • Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. • Recorded daily, weekly, and monthly, payroll • Administered weekly new hire training classes such as on job training, FDCAP, Lauriat, Accurint, and skip tracing • Efficient in such programs such as, Words, excel. Publisher, power point, Internet Explorer • Mastered an articulate excellent phone voice also well-polished, professional, high energy and personality. • Typed a variety of different style letters overheads and departmental resumes, recommendations, certificates, special awards, recognition, portfolios and memos • Handle special requests for mail, package, printing services or facility security. • Operate copy machine to complete routine photocopy assignments Manage conference room assemble conference meetings and New Hire training From 2009 to 2011 (2 years)

Bachelor of Business Administration (BBA), Business Administration, Management and Operations @ University of West Georgia From 2013 to 2015 Associate of Arts (AA), Business Administration and Management, General @ Georgia Perimeter College From 2010 to 2013 Shyron Cullens II is skilled in: Payroll, Training, Human Resources, Outlook, Management, Customer Service, Team Building, Microsoft Office, Interviews, Leadership, Microsoft Excel, Policy, Coaching, Administration