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Tools Engineer @ • Reworked our process for building APIs with the game team to allow us to develop concurrently, reducing our development time from several months to approximately two weeks per game • Drove the transition from reactionary development to proactive development by starting the push toward extensive unit and integration testing • Built the Ban Queue and Ban Tools systems to allow all banning within the company to go through a single location; this included full unit tests, data sanitizing, and comprehensive error handling • Prototyped the first mobile support form, which allowed our customers to submit customer service tickets from their cell phones and tablets From June 2013 to September 2015 (2 years 4 months) San Francisco Bay AreaAssociate Software Engineer @ • Used Scrum to get functional deliverables out to our product owners as efficiently as possible • Owned the creation of stress testing for the Battle.net development team • Added functionality to the C# test harness and expanded coverage in the build verification tests • Mentored peers by becoming a subject matter expert in areas of the Aurora game service • Certified as an Advanced Technical Test Analyst by ISTQB From March 2011 to May 2013 (2 years 3 months) Orange County, California AreaQuality Assurance Analyst @ • Proactively learned StarCraft II Galaxy Editor to gain a deeper understanding about game editors • Created multiple scripts that interfaced with StarCraft II maps, which assisted the department in testing and regression • Quickly became a top performer within the department and mentored new testers From February 2010 to March 2011 (1 year 2 months) Irvine, California

Bachelor of Science (B.S.), Computer Science @ University of Wisconsin-Madison From 2003 to 2008 Samuel Hopp is skilled in: C#, Python, JavaScript, MySQL, T-SQL, PHP, HTML, Software Development, Web Development, C++, ASP.NET, .NET, XML, C, Agile Methodologies